livi.co.uk

4.4
4.4 Based on 200 reviews

Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy ...

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Average Rating

4.4

/
5

200 Reviews

5 Star
74%
4 Star
12%
3 Star
1%
2 Star
1%
1 Star
11%

Filtered Reviews

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Review Time

Moses Morgan
Booking problem

Talking with the Dr was fine but trying to book an appointment on Livi is almost impossible as always seems to fully booked for the day and you can't book beyond! Beats the object really.

4
Date of experience: Feb 19, 2025
Caden Reed
Pointless service

Appointment availability is good, but every Appointment I've had they refer me back to my doctors (but the docs referred me to this app anyway) and had an appointment tonight (again directed here from my docs) I'm desperate for this app for depression, they were 30 mins late then cancelled my appointment!!!

2
Date of experience: Feb 17, 2025
zegoboy93
Felt more valued here that an normal surgery

Doctor was more interested and informative than at the surgery, no rushing, and very helpful.

5
Date of experience: Feb 17, 2025
Emerald Patterson
I was very reluctant at the beginning…

I was very reluctant at the beginning and did not finish the booking process. After, I was very pleased about the knowledge, care and conversation with the doctor. She was very professional, and the appointment was in the day as an emergency, so it saved me days or weeks of waiting time. I saved time and maybe my life this new triage system. Thank you!

5
Date of experience: Feb 13, 2025
Matilda Lewis
Fast and easy thanks

Fast and easy thanks

5
Date of experience: Feb 10, 2025
Inès Rousseau
Excellent service

Excellent service. Same day appointment to talk to a Dr. All sorted quickly and medication automatically issued. Brilliant.

5
Date of experience: Feb 10, 2025
Abigail Reed
Great help for people who are…

Great help for people who are struggling to call in the morning, say after the night shift or having specific medical condition. Minus one star as not punctual.

4
Date of experience: Feb 06, 2025
April Long
Excellent doctor who listened

Excellent doctor who listened and was very thorough with her diagnosis. Easy to book online and meant I didn’t have to sit on the end of a phone for hours trying to book an appointment at my surgery. Difficult when you’re at work yourself! I booked the appointment for during my lunch hour. She was 30 mins late but I’m guessing that’s a knock on from the appointments before me - not a major problem!

5
Date of experience: Feb 06, 2025
Mayola Scott
It's convenient and easy to book

It's easier to make an appointment with Livi than an in person visit. Although the time booked may not exactly the time the doctor would meet you, I met the doctor finally and got help.

4
Date of experience: Feb 05, 2025
Alexis Vidal
Appointment

Did what was requested!

5
Date of experience: Feb 05, 2025

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Business Details

  • Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy - usually within 2 hours. Livi is available to everyone in the UK and is available free on the NHS to nearly 5 million patients.See more

  • email support@livi.co.uk
  • call 02038703029
  • language https://livi.co.uk

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