livi.co.uk

4.4
4.4 Based on 200 reviews

Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy ...

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Average Rating

4.4

/
5

200 Reviews

5 Star
74%
4 Star
12%
3 Star
1%
2 Star
1%
1 Star
11%

Filtered Reviews

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Review Time

Debbie Curtis
GP waiting times a joke

Called my local GP and was number 17 waiting to be answered, this would mean waiting on the phone for at least hour, I work shifts don’t have time for that. Went onto my Livi Ap booked appointment time for that day, was getting my prescription few hours later

5
Date of experience: Oct 13, 2025
Excellent service

I was unable to get an appointment with my own GP surgery then remembered Livi. I got an appointment for the next day after uploading the app. This was very straight forward. My appointment was with a lovely, helpful and friendly GP who put me at ease. She was very thorough and prescribed the medication I needed . I will definitely be using Livi again.

5
Date of experience: Jul 01, 2025
Johnny Wilson
The entire experience was brilliant…

The entire experience was brilliant throughout.I text my issue on Tuesday and got an appointment for Friday. Was very happy as it wasn’t major and felt that anything within a week was a great result.Had the appointment and my GP was extremely well informed, knowledgeable and gave me a solution that was right for me. Explaining it all as we went. I was given a prescription and she made sure it was at a pharmacy that was suitable to me.Over the moon.

5
Date of experience: Jun 27, 2025
cjburris29
They charged me 60 pounds and told me…

They charged me 60 pounds and told me to go to the hospita emergency Waste of time and money. Now I've been sitting for 3 hours waiting for the emergency

1
Date of experience: Jun 25, 2025
Persis Clark
Must Have App!!

I was struggling to get an appointment with my doctors but went onto the app & got one the same day. The video call was extremely informative & a full history was reviewed. All very thorough & put my mind at rest, when I would have been waiting & worrying. Would highly recommend 👍🏼

5
Date of experience: Jun 25, 2025
Charley Rogers
Very professional and thorough…

Very professional and thorough consultation, with pleasant doctor. Wouldn’t hesitate to use again.

5
Date of experience: Jun 19, 2025
LL61
Dr McAvoy…

I think this was the best GP experience ive ever had! I truly felt listened to and the follow up has already started! Thank you.

5
Date of experience: Jun 12, 2025
David P.
Livi is a great app

Livi is a great app. The Gp surgery asked me to book an appointment thru them since there were no in-clinic available appointments. The doctor called on time and was professional. I definitely like the ease of using Livi from your home.

5
Date of experience: Jun 12, 2025
Sibyl Morris
Very good service and advice

Very good service and adviceDoctor was very helpful and friendly Everything was explained to me in layman's term's Would have no hesitation in using livi again especially as it's virtually impossible to speak to my local GP

5
Date of experience: Jun 11, 2025
Trey F.
Pretty Good

As reported by others our local GP service is now virtually impossible to use .Livi is a good alternative, having said that, my original appointment just didn’t happen, I then got notified of 2 further appointments for some reason.The doctor was good and I got my prescription so all ok.Sadly face to face GP appointments are now a thing of the past.

4
Date of experience: Jun 09, 2025

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Business Details

  • Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy - usually within 2 hours. Livi is available to everyone in the UK and is available free on the NHS to nearly 5 million patients.See more

  • email support@livi.co.uk
  • call 02038703029
  • language https://livi.co.uk

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