livi.co.uk

4.4
4.4 Based on 200 reviews

Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy ...

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Average Rating

4.4

/
5

200 Reviews

5 Star
74%
4 Star
12%
3 Star
1%
2 Star
1%
1 Star
11%

Filtered Reviews

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Review Time

Billy Fisher
The GP I saw was Professional

The GP I saw was friendly, on time and knowledgeable. Asked many questions which meant not just guessing at my illness.Prescription was issued direct to my local pharmacy so I was able to collect it within the hour which was really helpful.Would defiantly recommend and use again - thanks

5
Date of experience: Jan 04, 2024
An excellent service all round

An excellent service all round. It began with a simple booking process via the intuitive-to-use app, and continued with a timely, professional and detailed consultation with a GP via video call, again through the app. If this is the future of GP access gate-keeping, taking pressure off in-person appointment demands, I'm very much in favour - on the basis of this interaction.

5
Date of experience: Jan 02, 2024
Jeannie Cooper
Very convenient

Very convenient, easy to use

5
Date of experience: Jan 02, 2024
Karlene Brooks
Good service after reschedule

First appointment was cancelled and rescheduled, hence not 5 stars. The GP I saw was friendly, knowledgeable and helpful. Prescription was issued direct to my local pharmacy so I was able to collect it within the hour which was really helpful.

4
Date of experience: Jan 02, 2024
Newt F.
Bookings not fulfilled

I have made 2 appointments. For the first, nothing happened. I rebooked and they contacted me to check the sound and camera and then --- nothing!

1
Date of experience: Jan 02, 2024
Daphne B.
Great service, good doctors.

I have used Livi before, this time I tried to get a doctors appointment but none was available, I was in some pain, and turned to Livi for help, I booked my appointment the same same day, and within 2 hours I was talking to a very helpful doctor. The service is easy to use, and the doctors very helpful, I will definitely use again.

5
Date of experience: Dec 29, 2023
Liam R.
A Great First Experience

This was the first time I had used Livi. I found the app easy to use, the questions asked were simplistic and easy to answer. I was also told how long I would have to wait for my appointment once I joined the queue and was sent continual reminders of how long the waiting time was left. Just before my appointment I was told the name of the GP I would be seeing. The GP was brilliant and prescribed my medication which I picked up a few hours later. All in all an excellent first experience of Livi.

5
Date of experience: Dec 27, 2023
Noelle Long
Great alternative to going to a surgery

It was easy to book an appointment, the technology worked fine and the doctor was great - professional and friendly.If I’d booked a surgery appointment, I’d have been waiting for two weeks. With Livi, I booked the night before and had a consultation at 09:00am.

5
Date of experience: Dec 21, 2023
SP41
Easy to book

Easy to book. Appt within two hours. Proper consultation with pleasant Dr and prescription ordered. Advised what to look out for and what steps to take if condition deteriorated. Very satisfied thank you.

5
Date of experience: Dec 20, 2023
Thelma Powell
Managed to book a GP the next day

Managed to book a GP the next day. Wasn’t rushed, went though my recent blood test. Considering I could not get an face to face appointment, this was very effective.

5
Date of experience: Dec 20, 2023

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Business Details

  • Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy - usually within 2 hours. Livi is available to everyone in the UK and is available free on the NHS to nearly 5 million patients.See more

  • email support@livi.co.uk
  • call 02038703029
  • language https://livi.co.uk

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