livi.co.uk

4.4
4.4 Based on 200 reviews

Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy ...

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Average Rating

4.4

/
5

200 Reviews

5 Star
74%
4 Star
12%
3 Star
1%
2 Star
1%
1 Star
11%

Filtered Reviews

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kinrrex1573
As a lone and working parent, online was convenient.

As a lone and working parent, it was good to have been offered an online appointment to fit into my busy schedule. The Livi GP was professional, empathetic, knowledgeable and efficient, all of which were invaluable in putting me at ease and ensuring that my medical concerns felt validated and respected. Although the original appointment had to be rescheduled, the new appointment was the next morning and the change was communicated well ahead of the original appointment. I've previously had two other appointments with a Livi GP and both were also positive experiences.

5
Date of experience: Jun 08, 2025
Reynold Turner
Got an appointment within 10 minutes…

Got an appointment within 10 minutes which was absolutely what I needed. Dotor was supportive, asked the right questions and was clear about what I should do. Recommended.

5
Date of experience: Jun 04, 2025
Kaden Powell
I thought the doctor was very professional and left me in no doubt she knew what she was doing and a

I thought the doctor was very professional and obviously knew exactly what she was talking about. I started by telling her of my past health issues which she knew about already. She is going to express her thoughts about me with my surgery which I am very pleased about.

5
Date of experience: Jun 02, 2025
Job Parker
I had a good experience using the Livi…

I had a good experience using the Livi App as it was a bank holiday weekend I could not contact my own GP so the GP on the Livi App helped me with my medical problem

4
Date of experience: May 26, 2025
Noelle Cook
I tried to book an appointment at my…

I tried to book an appointment at my practice surgery at the time that I desperately need , however, I was given a far 2 week appointment which was frustrating. I turned to Livi online consultation and got seen same day , and had management plan and bloods taken same day! The GP who attended to me was very compassionate and emphatic. 5 star recommendation.

5
Date of experience: May 21, 2025
Bruno Powell
Excellent service and prompt…

Excellent service and prompt resolution. Caring support.

5
Date of experience: May 20, 2025
Wallace
Great Service

I was able to book an appointment with a GP the next day, who was extremely helpful and understanding. Livi is a great addition when you can't get an appointment at your local GP surgery for a week.

5
Date of experience: May 20, 2025
AM84
They are really good and fast

They are really good and fast Thanks for the hard working staff

5
Date of experience: May 15, 2025
Sharleen Howard
Very quick easy web site to navigate…

Very quick easy web site to navigate choice of times for an on line appointments, antibiotics prescribed sent electronically to my chosen pharmacy,I for one will use the service again if I need too.

5
Date of experience: May 14, 2025
Gwen Brown
Livi arranged an appointment.

Livi arranged an appointment with a GP within an hour and a half. Very easy to use the app. to make the booking. Very pleasant lady GP who asked all the relevant questions and explained in an understandable way what my next action should be.

5
Date of experience: May 06, 2025

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Business Details

  • Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy - usually within 2 hours. Livi is available to everyone in the UK and is available free on the NHS to nearly 5 million patients.See more

  • email support@livi.co.uk
  • call 02038703029
  • language https://livi.co.uk

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