livi.co.uk

4.4
4.4 Based on 200 reviews

Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy ...

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Average Rating

4.4

/
5

200 Reviews

5 Star
74%
4 Star
12%
3 Star
1%
2 Star
1%
1 Star
11%

Filtered Reviews

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Review Time

Claudia Sanders
Outstanding service provided

Exceptional service. I had an appointment within 24 hours. I truly felt listened to. The doctor called the following day to ensure I had followed up on the next steps.

5
Date of experience: Dec 29, 2025
Linus Clark
Overall experience was superb

The overall experience was superb. Booking was easy. The doctor was knowledgeable, attentive to my concerns and history, and made excellent clinical decisions.

5
Date of experience: Dec 29, 2025
karim_2313
Highly efficient service

Very efficient service. Booking was simple, and the appointment took place the next day. The doctor called me on time, listened attentively, and was very reassuring and insightful. She prescribed medication that was available shortly after at my local pharmacy. I would highly recommend this service.

5
Date of experience: Dec 22, 2025
Lynn Johnston
Brilliant service

Although the call was slightly later than booked time.., the doctor took the time to go through my issues.. reviewed these against a recent blood test.., explained health problems I have.. and advised on one I didn’t know I had as my doctors hadn’t contacted me

5
Date of experience: Dec 20, 2025
Sarah Beak
Mostly a great service.

The GPs that are in the service are great. And only short waiting times. However, I have been cancelled a couple of times as, presumably, clinics were running over. This wasted me considerable time waiting for the appointment only for it to be cancelled. But when I’ve got through, it’s been fine. My suggestion is to book an early appointment.

4
Date of experience: Dec 15, 2025
Diane Taylor
A godsend service

It was easy to use and the Dr was lovely and very helpful. Thank you for this service

5
Date of experience: Dec 15, 2025
Sarah Brooks
They helped me with my medication &…

They helped me with my medication & made me feel listened to.I’m very happy with the Livi service.

5
Date of experience: Dec 15, 2025
Natalie Overton
Got an appointment straight away and…

Got an appointment straight away and the doctor passed the information on to my surgery so that I could get things resolved. This was a great help as you cannot get an appointment at my surgery due to having to call on the on day and not being able to get through

5
Date of experience: Dec 12, 2025
suhailah azad
Its a good app and free

Its a good app and free. Helpful people. Will definitely use in the future.

4
Date of experience: Dec 10, 2025
Andrew
Really good and easy to use app

5
Date of experience: Dec 09, 2025

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Business Details

  • Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy - usually within 2 hours. Livi is available to everyone in the UK and is available free on the NHS to nearly 5 million patients.See more

  • email support@livi.co.uk
  • call 02038703029
  • language https://livi.co.uk

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