Review Time
I experienced an amazing hour to choose my own notebook through the video appointment. The Louise Carmen staff was really kind enough to go through each step, choosing the size to choosing the exact leather I wanted. It really was a fun and special time! If I could go back and do one thing again I would ask to choose the stone piece girsgris on my own. I chose the color of the stone, but there must have been different shapes. So I should have asked if I could have chosen the stone grisgris from the whole selection. But overall the experience was amazing and I’m loving my notebook!
I had a video meeting with Lucie who was incredibly helpful, patient and knowledgeable. She walked me through all of the options, testing out different virtual combinations to consider. The entire experience was a complete delight, I got my customized journal within a week, I LOVE it and cannot recommend highly enough!
I really loved the fact that my parcel arrived in a week and that my journal is beautiful and just what I expected, I’m already thinking about getting another one. 😊They are a bit pricey, but since they can last a lifetime I thought the investment was worth it.The web page could maybe use an improvement on the switching between languages, and on telling us customers accurately which items aren’t available at the moment of ordering instead of just not confirming the purchase and then we have to start over with the whole order. But all in all a great experience and a beautiful product. 😊
I have wanted a Louise Carmen for so long now and wished I could have experienced it in person in store, but I have no plans to visit Paris. The website is easy to navigate if you change it to English, my main issue was deciding between the pocket and the Ernest! I went for the Ernest in Plum with Burgundy cord and I absolutely love it. I will also purchase a portfolio in Amerento when I can afford it, love love love my LC Journal and I am so glad I have joined this family. The packaging is amazing and the time it took to get from Paris to York, England was less than a week
I had an incredible experience with Louise Carmen! Being able to video chat with a store representative and customize my journal without making the trip across the world saved me so much money. My journal arrived in DAYS within ordering and it was in pristine condition. I believe I worked with Laura. She was incredible and did not rush me and was patient as I had her show me multiple different charms, cord colors and more. Will be purchasing again very soon!!!! So happy to have this new journal as part of my ecosystem.
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