lowell.com

1.3
1.3 Based on 424 reviews

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Average Rating

1.3

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5

424 Reviews

5 Star
5%
4 Star
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3 Star
1%
2 Star
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1 Star
93%

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karlnaruto
Harassment from a scam company

If I could go lower than 1 star I would. This company have now sent me over 30 letters, emails and texts to get me to pay off a Paypal debt that I don't owe. I do not have any debt but they will not leave me alone and have threatened legal action. They are a scam company and this is harassment. I don't know how they got my details but I don't owe them a penny and I need them to stop. I am autistic and the amount of unwarranted harassment I'm getting off them is causing me so much distress. Disgusting.EDIT TO REVIEW:The patronising response I received does nothing to address the fact that the debt they are contacting me about does not exist, so any attempt to collect from me is fraudulent. Looking at other reviews, I’m not the only person in this position. They are incompetent at best, if not criminal. I don’t require “health and wellbeing” links, I require them to cease all contact with me. I will not be contacting them through their site as I do not want them to have any more of my data than they already have. Instead I will be making an official complaint to the financial ombudsman.

1
Date of experience: Sep 05, 2024
MacBeine90
Harassment from a scam company

If I could go lower than 1 star I would. This company have now sent me over 30 letters, emails and texts to get me to pay off a Paypal debt that I don't owe. I do not have any debt but they will not leave me alone and have threatened legal action. They are a scam company and this is harassment. I don't know how they got my details but I don't owe them a penny and I need them to stop. I am autistic and the amount of unwarranted harassment I'm getting off them is causing me so much distress. Disgusting.EDIT TO REVIEW:The patronising response I received does nothing to address the fact that the debt they are contacting me about does not exist, so any attempt to collect from me is fraudulent. Looking at other reviews, I’m not the only person in this position. They are incompetent at best, if not criminal. I don’t require “health and wellbeing” links, I require them to cease all contact with me. I will not be contacting them through their site as I do not want them to have any more of my data than they already have. Instead I will be making an official complaint to the financial ombudsman.

1
Date of experience: Sep 05, 2024
Mike Adams
Wrote an accurate review asked to…

Wrote an accurate review asked to respond and discuss matter and did and still no response it just gets worse not better

1
Date of experience: Sep 03, 2024
Raife Clark
Wrote an accurate review asked to…

Wrote an accurate review asked to respond and discuss matter and did and still no response it just gets worse not better

1
Date of experience: Sep 03, 2024
Madarrow92
So this company is looking at a big…

So this company is looking at a big court case claim against them for 1 simple reason. They have bought my debt supposedly which is 5 O2 accounts which I find hilarious as I’ve never had 5 accounts and just to clear things up wouldn’t it flag up on your end that it’s strange 1 person having 5 accounts for same company. Now most Telecoms companies even if you add lines to your current contract is 2 or 3 which I have never done with O2. Also if I couldn’t afford 1 debt with O2 then how have I managed to get another 4 which doesn’t make sense as it should go through a credit check. Don’t believe me then why does EE go through credit checks for Sim Only. You’ve bought this debt with your eyes shut and due to O2 negligence and not performing affordability checks I will be sueing also I will be sueing Lowell for taking this debt and pursuing this debt which is Wrong. So in my eyes you buy a debt and go on what they tell you without asking the other person. All I can say is good luck when my solicitor speaks to you. Also everyone makes sure you’re aware about IRRESPONSIBLE LENDING. Because companies like these are not happy that we know because we can claim back. Don’t check Irresponsible lending through Lowell but check through the company you owe it to and then you can sue Lowell for buying a debt and pursuing you for a debt that is wrong. Goes to show everything is 1 sided when it comes to money. Believe me I won’t stop until companies like this are shut down. You’re not in a contract with Lowell. They’ve just paid your debt for you. You can reimburse Lowell for what they bought it for but make sure you request proof.

1
Date of experience: Sep 02, 2024
Lydia Brown
Do not expect when you clear your debt…

Do not expect when you clear your debt they will inform anyone it's now 11 weeks since I paid the debt. I have phoned no explanation just talk about other things compete waste of time if you want to increase your credit score. I will probably get the same rubbish response certainly not contacting them again

1
Date of experience: Aug 30, 2024
Lindsay W.
Can’t give a zero

Can’t give a zero. Absolute set of cowboys! Been harassing me for years for debt that isn’t anything to do with me. This is despite me providing evidence that this is mistaken identity and them agreeing only to then start hounding me again. I have now raised this with the financial ombudsman as this has obliterated my credit rating. Unbelievable how they can operate like this. Remove my details from your database and find the actual person you’re looking for. Do your job. Update, since raising this I have now received a letter from you saying that you’re taking legal action. Good luck! I look forward to hearing from you.

1
Date of experience: Aug 29, 2024
Aidin Johnson
Why is it not possible to put zero…

Why is it not possible to put zero stars? These absolute chancers have emailed me approximately 20 times in the last few years. Sometimes not for months then I'll receive multiple in the space of a few weeks. They keep asking for settlement of about £150 for a Tesco mobile account that I have never had. I've told them this numerous times but how do I prove it? At what point does it become harassment?

1
Date of experience: Aug 19, 2024
Bram
12 years of the Lowell scam

Lowell first rang me 12 years ago. I explained that the person they were looking for was not me. Lowell promised not to call again. Well, they've been texting and ringing my number every few months since 2012. I block their number, but when they text/call again it's a different number. Just what scammers and cold callers do. Oh Lowell, I can't wait for you to reach out to me!

1
Date of experience: Aug 15, 2024
Bibabo
they brought a debt with one year to go…

they brought a debt with one year to go before it is timed out and all they do is keep harassing. I have now asked for a settlement figure, and they do not want to provide this without me filling out a full financial review, which I do not want to do, as i have made it clear that i will pay and hold the money. they do appear to put obstacles in the way all the time.

1
Date of experience: Aug 15, 2024

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