lowell.com

1.3
1.3 Based on 424 reviews

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Average Rating

1.3

/
5

424 Reviews

5 Star
5%
4 Star
0%
3 Star
1%
2 Star
0%
1 Star
93%

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Reba S.
con merchant O2

Lowell you obviously don't look at your own reviews and insist on payment that do not exist the cards I have from o2 are pay as you go I have already sent you photos of these cards but your arrogant behaviour is getting in the way I do not owe a termination fee if you don't like take me to court where i will ask for compensation from lowell when the court sees these cards you will be forced to drop you case against me and compensation will be awarded believe me I will also ask the court to look into the sales techniques used by O2 with the intention of compensation from them. check lowell's review and see the photos for yourselves.today the 11 July spoke to Elisha EB35 who has resolved my problem. Thank you so much for your time and thank you for resolving the issue. It is appreciated.

1
Date of experience: Jul 05, 2024
Sam Morgan
Bad Customer Service

My account had been transferred go Lowell Financial in which they are suppose to honour the same agreement I had with the bank that the account came from but the agent at Lowell Financial was pushing me to make a payment today and wanted me to pay more.When I called back to speak to complaints or to a manager the agent who answered the phone had a complete attitude problem refused to put me through to the complaints department and when I finally spoke to a manager she also had an attitude problem and refused to acknowledge anything wrong.

1
Date of experience: Jul 03, 2024
Free toilet roll and envelopes

Love getting letters from these clowns really cheers me up,plus I don't get much male so to get a few off these is great,the best thing is I don't have toilet roll so these letters come are very useful,and I reuse the envelopes so it's saving me as well,happy days 👍Ps,please keep sending more letters 🚽💩

5
Date of experience: Jul 01, 2024
Irma Howard
Lowell you will be reported to police

Since last year we are getting post to our home that we owe money to Zalando. You will be reported to the police. One time in life we had order from Zalando and paid! You are not going to harass us with YELLOW ENVELOPES!!!

1
Date of experience: Jun 29, 2024
Valou151195
They destroyed my credit file .no…

They destroyed my credit file .no evidence provided by them .they destroyed my finance

1
Date of experience: Jun 08, 2024
Janee W.
Lowell Finance - False Information

I was working with StepChange Charity over the last 6 years and God willing I have been able to clear my debt. However, Lowell have since contacted by phone by email and phone and I have found their approach very aggressive and not factual. For example, they sent me an email today to offer their debt management service and I don’t need it! They also referred to £33.99 owing to Three Mobile and I have never had an account with them. I found this very distressing as I have just paid off all my debt to the penny and for Lowell to imply I owe monies is inappropriate.

1
Date of experience: Jun 05, 2024
Annette Foster
I would like Lowell to send me copies…

ref 10100078 I would like Lowell to send me copies of all documents thy have on my said lloyds debt mainly any proof of the existence of a CCJ AGAINST ME bw legal tried with a CCJ but the cost asked for proof of said debt Fromm Lowell and you did not prove proof hence case dismissed also send proof that I made £1 payment by postal order and I want a copy f the debt balance in 2006 so put your money where your mouth is informal. : to give or spend money or take some action in order to do or support something that one has been talking about TO ANA THANKS FOR THE ADVICE waste of time ive sent emails to contact/us AND NO REPLY and has for chat its virtual but there again live conversation with Lowell is like talking to a brick wall BY THE WAY STILL WAITING FOR PROOF OF CCJ LIKE SOMETHING FROM THE COUNTY COURT SAYING THE CLAIM WAS CAST IN YOU FAVOUR

1
Date of experience: May 31, 2024
Moe Sanders
Added a default whilst repaying

Lowell added a default to my account whilst I was on their repayment plan and refuse to redact this even though I went through the correct complaints procedure and gave all the proof possible.

1
Date of experience: May 27, 2024
Sutton B.
Added a default whilst repaying

Lowell added a default to my account whilst I was on their repayment plan and refuse to redact this even though I went through the correct complaints procedure and gave all the proof possible.

1
Date of experience: May 27, 2024
Clarissa Rogers
Lowell ignore evidence and hassle you

I keep getting emails, phone calls and text messages about a debt I owe regarding telecommunications. I remember contacting the telecommunications company I had two scams on my name O2, and Vodaphone I reported it to them with a police reference to prove this is a scam. I already had a contract phone at the time so, how can I have two contracts on my name? The telecommunications ignored my evidence and passed it to the debt collector Lowell. I again reported it to Lowell letting them know this was a scam and gave them all the details. I have advised Lowell back in 2017 and 2021. The agent at Lowell closed the case with all the given evidence. They reopened the case to show they contacted me in 2021 case and on the 06th may 2024 that they’ve spoken to me with an outstanding debt of £3000 I owe. This is showing on my credit report as missed payment. I do not owe them nothing and why do I need to pay something I never owed? Lowell cannot be bothered to look at the evidence given they keep hassling me and giving me a hard time over this scam. I believe Lowell are scammers themselves and want to take money from people who are victims of a scam.

1
Date of experience: May 25, 2024

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