lowell.com

1.3
1.3 Based on 424 reviews

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1.3

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5

424 Reviews

5 Star
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1 Star
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Mel C.
DISGUSTING LIARS AFTER MONEY WHEN DEBTS ARENT EVEN PEOPLES DEBTS

Since you like taking the P out of people, I will leave this here. I issued an initial complaint to yourselves as the debt I initially received is not mine. I issued a complaint and to summarise you clearly stated yourselves to have upheld my complaint with sincerest apologies due to the distress of being contacted for a debt not mine on top of losing my mother and having a family with a 2 year old to provide for too. None of the less the debt is NOT mine which I have the entire document of yourselves confirming. However, you have sent me an email stating I need a payment plan and you have tried to contact me regarding it. Why are you STILL pursuing me for a debt that you confirmed is not mine and upheld my complaint with sincerest apologies telling me that it was basically resolved and done with to now be still harassed for a debt even clarified by yourselves as not mine. You have caused me further mental and emotional distress, I want this addressing promptly and dealing with or I will be pursuing the relevant Ombudsman and even seeking action to take it further as what you have done is disgusting and now proceeding to do. My initial complaint reference is: 572802.Regards.

1
Date of experience: Nov 14, 2024
Misty Cooper
DISGUSTING LIARS AFTER MONEY WHEN DEBTS ARENT EVEN PEOPLES DEBTS

Since you like taking the P out of people, I will leave this here. I issued an initial complaint to yourselves as the debt I initially received is not mine. I issued a complaint and to summarise you clearly stated yourselves to have upheld my complaint with sincerest apologies due to the distress of being contacted for a debt not mine on top of losing my mother and having a family with a 2 year old to provide for too. None of the less the debt is NOT mine which I have the entire document of yourselves confirming. However, you have sent me an email stating I need a payment plan and you have tried to contact me regarding it. Why are you STILL pursuing me for a debt that you confirmed is not mine and upheld my complaint with sincerest apologies telling me that it was basically resolved and done with to now be still harassed for a debt even clarified by yourselves as not mine. You have caused me further mental and emotional distress, I want this addressing promptly and dealing with or I will be pursuing the relevant Ombudsman and even seeking action to take it further as what you have done is disgusting and now proceeding to do. My initial complaint reference is: 572802.Regards.

1
Date of experience: Nov 14, 2024
Jan Brooks
we have sent letters starting that the…

we have sent letters starting that the so called debt is not ours we wrote letters we sent emails but they still send letters we explained to them over phone that some one had taken.out.these so called loans but all lowells said it will be paid well not by us they also bought the so called debt so even if it was ours which it isn't then it's not our bill they've bought it so they can not produce any paper work so Lowell stuff it we won't reply again

1
Date of experience: Nov 04, 2024
Deanne Barnes
we have sent letters starting that the…

we have sent letters starting that the so called debt is not ours we wrote letters we sent emails but they still send letters we explained to them over phone that some one had taken.out.these so called loans but all lowells said it will be paid well not by us they also bought the so called debt so even if it was ours which it isn't then it's not our bill they've bought it so they can not produce any paper work so Lowell stuff it we won't reply again

1
Date of experience: Nov 04, 2024
Bertram Reed
They told me I owed money from a o2…

They told me I owed money from a o2 account so I paid them. When I released I did not owe o2 any money I sent them evidence of this, and they proceeded to mark my credit rating and refused to give me the money back. Bunch of cowboys that need to be regulated better.

1
Date of experience: Oct 30, 2024
Wallace Baker
They told me I owed money from a o2…

They told me I owed money from a o2 account so I paid them. When I released I did not owe o2 any money I sent them evidence of this, and they proceeded to mark my credit rating and refused to give me the money back. Bunch of cowboys that need to be regulated better.

1
Date of experience: Oct 30, 2024
Stanley
Getting hounded about debt that was…

Getting hounded about debt that was paid off years ago, can't just email them to tell them to sod off, and I'm not going to phone someone, as I'll just yell at them.

1
Date of experience: Oct 23, 2024
Iris
Getting hounded about debt that was…

Getting hounded about debt that was paid off years ago, can't just email them to tell them to sod off, and I'm not going to phone someone, as I'll just yell at them.

1
Date of experience: Oct 23, 2024
RB4
absolutely the worst

absolutely the worst. These clowns buy up so called debt from unscrupulous companies like EE etc. I cancelled my DD with EE years after my contract ended yet they still pursue me for a device That I no longer use or own. Lowel's don't care and just chase the money. £63 I will NEVER pay for this as I do not owe it. Many letter back and forth but they don't care. Complete gangsters!

1
Date of experience: Oct 20, 2024
MP5
absolutely the worst

absolutely the worst. These clowns buy up so called debt from unscrupulous companies like EE etc. I cancelled my DD with EE years after my contract ended yet they still pursue me for a device That I no longer use or own. Lowel's don't care and just chase the money. £63 I will NEVER pay for this as I do not owe it. Many letter back and forth but they don't care. Complete gangsters!

1
Date of experience: Oct 20, 2024

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