lowell.com

1.3
1.3 Based on 424 reviews

...

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1.3

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5

424 Reviews

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GW84
Scammers

Such scammers. My mum received a letter claiming she had mobile phone debt of £40. She has never ever missed a payment for a phone company now or in the past. Judging by other reviews it seems a common problem.

1
Date of experience: Feb 07, 2024
Poe Coleman
Update

Update : As this is now in the hands of my legal representative, I WILL NOT BE ANSWERING YOUR DM'S.

1
Date of experience: Feb 02, 2024
Owen Johnson
Update

Update : As this is now in the hands of my legal representative, I WILL NOT BE ANSWERING YOUR DM'S.

1
Date of experience: Feb 02, 2024
migueler9240
Mr yunis

This company, in collaboration with O2, is scamming people by defaulting and trying to extort money from them.

1
Date of experience: Feb 01, 2024
santidrgamer13
STILL hounding me ....

Trying to collect a non existing debt - shame on you for harassing humans in what has been an incredibly tough period of time in many ways for so many people. The o2 debt doesn’t exist .. shame on you and your horrible ways. Threatening with calls and letters can have significant impact on people’s health. Have some decency.EDIT - STILL hounding over phone and email ...everytime a message comes through it's very anxiety provoking as a. it doesn't exist b. you're harassing meEDIT AGAIN 19/03 - after o2 taking full ownership of their error (this took my 4 hours to sort out) I'm now guess what STILL being hounded via email and letter... do better.

1
Date of experience: Jan 23, 2024
Noel Morris
STILL hounding me ....

Trying to collect a non existing debt - shame on you for harassing humans in what has been an incredibly tough period of time in many ways for so many people. The o2 debt doesn’t exist .. shame on you and your horrible ways. Threatening with calls and letters can have significant impact on people’s health. Have some decency.EDIT - STILL hounding over phone and email ...everytime a message comes through it's very anxiety provoking as a. it doesn't exist b. you're harassing meEDIT AGAIN 19/03 - after o2 taking full ownership of their error (this took my 4 hours to sort out) I'm now guess what STILL being hounded via email and letter... do better.

1
Date of experience: Jan 23, 2024
Constant letters phone calls chasing a…

Constant letters phone calls chasing a debt already paid tryed to go on there app very poor to does not give any option but to share info you will then receive letters from other company’s inc debts that are statute barred almost immediately. By all means talk on the phone just remember your adding blood to a shark pool these are not the alleged nice guys they will have paid peanuts for your debt to.

1
Date of experience: Jan 22, 2024
angeldark72
Constant letters phone calls chasing a…

Constant letters phone calls chasing a debt already paid tryed to go on there app very poor to does not give any option but to share info you will then receive letters from other company’s inc debts that are statute barred almost immediately. By all means talk on the phone just remember your adding blood to a shark pool these are not the alleged nice guys they will have paid peanuts for your debt to.

1
Date of experience: Jan 22, 2024
_DracKar_16
Ive sent a email to all of the email addresses on your business website you disgrace.

Ive sent a message to these email addresses investors (at) lowellgroup (dot) co (dot) uk lowell (at) montford (dot) london and talent (dash) acquisition (dot) UK (at) lowellgroup (dot) co (dot) uk. I got these emails from lowellbusiness (dot) co (dot) uk (forward slash) contact. Your complaint form only allows 500 characters I'm not pandering to your restrictions. So I sent a email stating if its not wiped by the 19th of January 2024 I will go to the ICO under the GDPR and the financial ombudsman as I have never had an account with BT PLC and I dont owe them £133.12 and you have frauduently obtained my DATA and threatened to send it on to a third party which is illegal use of my DATA!!! You have slanderously stated I have an account with BT PLC and owe them £133.12 which I dont and Im not doing your online chat as that means I have to sign up for a lowell account which I AM NOT DOING SO GET THAT STRAIGHT FOR A START!!! You have the mail to the above email addresses from me and you have till the 19th of January 2024 to remove all of my DATA and wipe this none existant ludicrous and fallacious bill you have sent me. This is all I have to say to you if it isn't sorted by the 19th of January 2024 you can expect to hear from the ICO under the GDPR and the financial ombudsman and a solicitor as I will be suing you. You absolute disgrace.I would give you minus 5 stars or minus a thousand stars you dont deserve to call yourself a company under company house you are a disgrace and get a life you sad individuals in a cost of living crisis you should be ashamed of your selves.That is my final word on this you have till the 19th of January 2024 if it isnt sorted I am only contacting you through the above mentioned companies.You horrible horrible people.

1
Date of experience: Jan 11, 2024
Ive sent a email to all of the email addresses on your business website you disgrace.

Ive sent a message to these email addresses investors (at) lowellgroup (dot) co (dot) uk lowell (at) montford (dot) london and talent (dash) acquisition (dot) UK (at) lowellgroup (dot) co (dot) uk. I got these emails from lowellbusiness (dot) co (dot) uk (forward slash) contact. Your complaint form only allows 500 characters I'm not pandering to your restrictions. So I sent a email stating if its not wiped by the 19th of January 2024 I will go to the ICO under the GDPR and the financial ombudsman as I have never had an account with BT PLC and I dont owe them £133.12 and you have frauduently obtained my DATA and threatened to send it on to a third party which is illegal use of my DATA!!! You have slanderously stated I have an account with BT PLC and owe them £133.12 which I dont and Im not doing your online chat as that means I have to sign up for a lowell account which I AM NOT DOING SO GET THAT STRAIGHT FOR A START!!! You have the mail to the above email addresses from me and you have till the 19th of January 2024 to remove all of my DATA and wipe this none existant ludicrous and fallacious bill you have sent me. This is all I have to say to you if it isn't sorted by the 19th of January 2024 you can expect to hear from the ICO under the GDPR and the financial ombudsman and a solicitor as I will be suing you. You absolute disgrace.I would give you minus 5 stars or minus a thousand stars you dont deserve to call yourself a company under company house you are a disgrace and get a life you sad individuals in a cost of living crisis you should be ashamed of your selves.That is my final word on this you have till the 19th of January 2024 if it isnt sorted I am only contacting you through the above mentioned companies.You horrible horrible people.

1
Date of experience: Jan 11, 2024

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