lowell.com

1.3
1.3 Based on 424 reviews

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1.3

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5

424 Reviews

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nessyne
Terrible people who harass you

I have been hounded by this company for a very long time for some debts that they bought for pennies, I asked for the DOA which they won’t provide so how do I know what the amount was bought for and they just want the full amount. I explained on a lot of emails that I sent them that I live off 4p a month by the time everything is paid yet they still harass for payments that I don’t have to give, I even explained where I was being harassed whilst in hospital due to my mental health took a tumble yet that’s all they wanted was letters but why should I need to show proof of my mental health when Lowell can’t provide proof of what they want. My mental health is still not good due to being a victim of vandalism to my property but still have letters now and again harassing for payments or to contact to arrange payment but I am just going to say this once more and hopefully being on here people will see how much of bullies these debt companies are, I don’t have any money to pay and won’t ever have money to pay so please leave me aloneI have sent details 2 or 3 times now, I will not be sending a contact number to be even more harassed. Email address is enough

1
Date of experience: Sep 03, 2023
Alaina Parker
Terrible people who harass you

I have been hounded by this company for a very long time for some debts that they bought for pennies, I asked for the DOA which they won’t provide so how do I know what the amount was bought for and they just want the full amount. I explained on a lot of emails that I sent them that I live off 4p a month by the time everything is paid yet they still harass for payments that I don’t have to give, I even explained where I was being harassed whilst in hospital due to my mental health took a tumble yet that’s all they wanted was letters but why should I need to show proof of my mental health when Lowell can’t provide proof of what they want. My mental health is still not good due to being a victim of vandalism to my property but still have letters now and again harassing for payments or to contact to arrange payment but I am just going to say this once more and hopefully being on here people will see how much of bullies these debt companies are, I don’t have any money to pay and won’t ever have money to pay so please leave me aloneI have sent details 2 or 3 times now, I will not be sending a contact number to be even more harassed. Email address is enough

1
Date of experience: Sep 03, 2023
Mike Brown
Do not pay these bullies

Pure harassment and bullying tactics, cannot provide the documents you ask for, physically and mentally disabled with lots of struggles and medication yet they completely ignore this and continue to harass and cause alarm and distress. CCJ removed by the judge in my favour, stop writing to me months later saying you have a ccj and I need to pay, you can’t even keep your records updated. One more letter or email and I have enough evidence for a harassment case agains these bullies.

1
Date of experience: Sep 01, 2023
Arnie Sanders
Do not pay these bullies

Pure harassment and bullying tactics, cannot provide the documents you ask for, physically and mentally disabled with lots of struggles and medication yet they completely ignore this and continue to harass and cause alarm and distress. CCJ removed by the judge in my favour, stop writing to me months later saying you have a ccj and I need to pay, you can’t even keep your records updated. One more letter or email and I have enough evidence for a harassment case agains these bullies.

1
Date of experience: Sep 01, 2023
Andrew
Wrong person but still harassed.Despite my calling and telling them I…

Despite my calling and telling them I am not the person they are pursuing for debt or any relation and being reassured they would stop harassing me, they continue emailing me threatening me with legal action.The emails make no provision to reply.They have no regard whatsoever to the privacy of their victim, as I am regularly told exactly what is owed and to whom. Surely it would not be impossible for a reputable company to find out the address of a person they hold information on, without resorting to hounding a stranger.I would welcome someone in authority from the company contacting me to apologise and put a stop the threats.Thank you Rebecca's for your reply.I have tried to fill in your online form but am unable to as it requires me to provide information about the debter, such as date of birth and address, that I do not know - without which the form will not send.I have no intention of 'signing up' either or providing my address I not wish to be receiving threatening letters or visits from bailiffs on account of someone else's debt.Please remove my email address from your database. It has clearly been used fraudulently without my permission. Please stop emailing me and instead pursue the debtor.EditMany thanks Rebecca 👍

1
Date of experience: Aug 31, 2023
Woody Cooper
Wrong person but still harassed.Despite my calling and telling them I…

Despite my calling and telling them I am not the person they are pursuing for debt or any relation and being reassured they would stop harassing me, they continue emailing me threatening me with legal action.The emails make no provision to reply.They have no regard whatsoever to the privacy of their victim, as I am regularly told exactly what is owed and to whom. Surely it would not be impossible for a reputable company to find out the address of a person they hold information on, without resorting to hounding a stranger.I would welcome someone in authority from the company contacting me to apologise and put a stop the threats.Thank you Rebecca's for your reply.I have tried to fill in your online form but am unable to as it requires me to provide information about the debter, such as date of birth and address, that I do not know - without which the form will not send.I have no intention of 'signing up' either or providing my address I not wish to be receiving threatening letters or visits from bailiffs on account of someone else's debt.Please remove my email address from your database. It has clearly been used fraudulently without my permission. Please stop emailing me and instead pursue the debtor.EditMany thanks Rebecca 👍

1
Date of experience: Aug 31, 2023
Matgarou10
Terrible company

Terrible company, continues to call and text when they have been asked to communicate by letter. I’ve been waiting for them to send me the proof of the debt since 22nd May.EDIT 13/9/2023 You were requested to write to me by post, not email. A response was posted by Special Delivery to you on 30/8/2023 along with a second request to stop calling and text otherwise you would be reported for harassment. Also included was a Cease & Desist. I have not received any responses from you by letter.

1
Date of experience: Aug 24, 2023
Arezkii
Terrible company

Terrible company, continues to call and text when they have been asked to communicate by letter. I’ve been waiting for them to send me the proof of the debt since 22nd May.EDIT 13/9/2023 You were requested to write to me by post, not email. A response was posted by Special Delivery to you on 30/8/2023 along with a second request to stop calling and text otherwise you would be reported for harassment. Also included was a Cease & Desist. I have not received any responses from you by letter.

1
Date of experience: Aug 24, 2023
EquiNais45
I asked this company for proof of debt…

I asked this company for proof of debt by sending me a deed of assignment which they refused i asked for all sensitive information to be blurred or whatever in order to prove debt, i also explained to this company about the strain on my mental and physical health and they really dont careEdit where have u requested this information?Edit, i dont see where you have requested??

1
Date of experience: Aug 17, 2023
Ivor Carter
I asked this company for proof of debt…

I asked this company for proof of debt by sending me a deed of assignment which they refused i asked for all sensitive information to be blurred or whatever in order to prove debt, i also explained to this company about the strain on my mental and physical health and they really dont careEdit where have u requested this information?Edit, i dont see where you have requested??

1
Date of experience: Aug 17, 2023

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