lrmgoods.co.uk

4.1
4.1 Based on 131 reviews

Personalised leather bags and accessories...

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Average Rating

4.1

/
5

131 Reviews

5 Star
73%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
20%

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TheFrip29
Great quality!

I have purchased 2 bags from LRM so far and I honestly love them both so much. The quality of the both are fantastic and I love the styles. I especially love my name embossed on them and I feel like it adds a classy and personal touch to them. Overall my experience with LRM has been amazing and I will definitely be purchasing more in the future!

5
Date of experience: Jan 23, 2023
Chaz Harris
I have only had great experiences with…

I have only had great experiences with LRM I have 6 of their bags quality is great really nice leather and customer service is fab! Will be looking for my next one soon to add to my collection!

5
Date of experience: Jan 21, 2023
JH78
Appealing company LRM

Appealing company, bag completely different colour as photos showing bright orange, bag comes in burnt orange m/ rust.Will take no responsibility and then ghost you and block you.I will be seeking out legal support. I will not be treated like this and it seems many others. They then block you on all social media. Name and shame them.Not a nice company at all. Seemingly lots of unsatisfied customers who they conveniently ghost, morals.Business practice don’t touch them with a barge poll!

1
Date of experience: Jan 11, 2023
Terrible service post purchase …

Loved the bag so much I bought 3 others in a different colour , extended to gifts for family and friends and bought different kinds ! After 19 months the tassle fell off and the strap stitching snapped ( in the middle of a shopping centre thank god my partner caught it) I contacted lrm and they said nothing they can do take it to a cobbler and I can pay to fix it ! At £80 per bag and the hundreds I have spent I expected more than that length of time out of it ! They have lost a faithful and regular customer , I would not purchase from them

1
Date of experience: Jan 06, 2023
Nicolas Wilson
Shocking customer service

Shocking customer service. Ordered a bag with initials. The bag was lovely but initials very tacky, apparently I can’t remove the initials and because I personalized I can’t return it. It’s a shame because the bag is perfect

1
Date of experience: Dec 16, 2022
Thor
Great product and service

Great quality product and friendly customer support. Bought as gifts tomultiple people who loved it

5
Date of experience: Dec 12, 2022
Caroline Brown
Lola tote bag

I love my Lola tote bag in cream! It’s perfect for work as it fits my laptop, but also great for the gym and overnight stays. The quality is amazing and I love that the zip closure makes my belongings feel safe! They also have really quick delivery, which surprised me as the bags are personalised

5
Date of experience: Dec 11, 2022
Rebecca
Love the quality of LRM bags

Love the quality of LRM bags. I just ordered two new ones for Christmas the Lola Tote and Loki. Having just become a Mum I wanted bigger bags so I can pack all the essentials. Lola tote is so spacious, really soft leather & looks fab. The Loki is great if you’re looking for a cross body bag that is stylish but fits so much…perfect for day or night. Love the personalisation & the service is always excellent. Will definitely be ordering more!

5
Date of experience: Dec 06, 2022
Becki Patterson
I love both my LRM bags

I love both my LRM bags, top quality, a lovely personalised finish and really good customer service. Such a good range too, I’ll definitely be ordering more. Lucy

5
Date of experience: Dec 05, 2022
Hilary Coleman
Poor quality

Ordered a gold mini chain clutch as it looked pretty. Paid for the item + postage. What arrived was a very thin and flimsy bag which looked like it had been cut out of thin material, folded and stapled together (I'll try add some photos) there were large gaps at the bag fastening where you would lose your belongings as they would slip straight out. The edges were fraid and poorly finished, the fastening of the bag relied on you folding a strip on material through a loop however the material would be very easy to scar due to being so thin. All in no but it was a nice colour. Very disappointed with the being asked to pay for a return. I'm surprised as it had looked nice but definitely not functional or good quality.

1
Date of experience: Dec 01, 2022

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