Review Time
Pre-ordered the leopard print heart shaped bag which was due to be dispatched on 21 March, however received notification yesterday that it been shipped. Arrived very quickly via DPD and I love it, lovely soft leather with a slight shine to it and as leopard is now considered a natural I’m sure I will get loads of use out of it.
Beautiful products and incredible service - I messaged on Instagram to enquire about seasonal colours, and the staff who assisted went out of their way to help. They located the last of a specific shade, personalised it and managed to include the exact strap I was after - honestly some of the best service I have received. The bag is beautiful (Lola tote, orange), and will be perfect as a holiday/travel bag, as well as for carrying my work stuff and going to gym - perfection!It is a female founded small business, and the product range is gorgeous - this is just my first purchase, as I already have my eye on the Fleur bag (just waiting for the new season shades to drop!).Highly recommend, you won’t be disappointed by the quality or the service - big 5 stars from me!
I have bought a few items from this company before and absolutely loved them. I had some Christmas money and have had my eye on one of their tote bags for a while now. I spotted one in their outlet store and immediately put it in my basket but for some reason it would not go in!! I reached out to their customer service team to help and they responded immediately and sorted me out quickly and easily. So impressed with their service and really looking forward to receiving my beautiful new bag. Thank you so much to Rachel for all of your help xx
I placed an order on the 5th January spending £80.I have not received my order and have sent several emails, no response. The phone number is out of service too. Disgusting service. If I could give them zero stars I would
I have ordered from LRM before a few years ago a circle bag for my friend as a gift and it was fab! In December 5th I ordered two circle bags £145one for me and a gift for my sisters birthday to be delivered to her to her address in her name and correspondence to her email as I was moving house thought be best option. We have never received our order and I’m shocked at poor customer service. We have emailed got one response to say looking into but nothing since,and still no bags. I understand that delivering to Ireland May be slower but the lack of communication is terrible and not sure if we will receive.
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Personalised leather bags and accessories
