Review Time
I have purchased several bags from LRM as well and the vanity case and have loved all of them! I have the cross body bag in cream and burgundy and use them all the time. The embossing has lasted so well which I am really pleased with! Also love their personalised gift boxes which are really study and I now use for keepsakes. Highly recommend!
Purchased the classic navy Rosie (as seen on Holly Willoughby) for my mum for her birthday a couple of years ago. She was so delighted with it that I have treated myself to a few different styles including ‘going out’ and ‘laptop’ bags. Great quality and the bags always get compliments from friends asking where I bought them from. Recommended 5*
Love the quality of the products (I’ve got a collection of 4 now!) and have always had prompt replies from their lovely customer services team. They even upgraded my shipping when I selected the wrong one and needed my purchase the next day. Will definitely be adding to my collection again!
Have just received my Pippa bag and again, never disappointed! This is probably the 5th bag I have of LRMs and I love everything about them. Quality is amazing and such unique, classy styles! My firsts bags I bought around 4 years ago and they are still going strong!
Strap broken, impossible to repair, as they have put a piece of leather over screw, was told they will do nothing about it, as purchased for a gift 6 months ago, and their policy is no refunds or replacements, after 6 months, and they do not carry out repairs. Quality of bags for that price are poor. Not fit for purpose and shocking customer service. Do not buy from this firm!
I’ve written my experience on here already but my review seems to have been removed. Awful customer service as others have mentioned.Quality of the leather is awful that the front of the bag was badly scratched so sent it back for repair. They did repair the bag some of the damage but still there, which I had accepted. Once the second time when the bag was sent out to me did I check inside the bag as I hadn’t even looked inside or removed the stuffing. It as then I had notice the damage inside so informed the company as they were two large slash marks.I contacted them immediately was told it was out of the 7 days warranty, but under The consumers rights act 2015, I have the right to return as the bag was sold to me as damaged which wasn’t notified to me.I informed the company but they had the right to accuse me of doing it. Disputing this and trying to get money back
Lovely company and BEAUTIFUL bags - I have both the Loki in gold and the Lola in tan- I use the Lola every day for work and it fits EVERYTHING - and the Loki at the weekends. I get lots of compliments - I think they are a really reasonable price for genuine leather bags - I bought three as Christmas gifts.
I now have two gorgeous LRM bags, the green Lucia, which I bought for myself and the gold Loki, which I got given for Christmas! The only problem is I can see myself getting more!! The gold leather is the perfect colour, exactly what I was looking for. Metallic but not too shiny. I am thrilled with them both!
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