lrmgoods.co.uk

4.1
4.1 Based on 131 reviews

Personalised leather bags and accessories...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

131 Reviews

5 Star
73%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
20%

Filtered Reviews

Filter Reviews

Review Time

Edith Cook
Love this company

I have purchased several bags from LRM as well and the vanity case and have loved all of them! I have the cross body bag in cream and burgundy and use them all the time. The embossing has lasted so well which I am really pleased with! Also love their personalised gift boxes which are really study and I now use for keepsakes. Highly recommend!

5
Date of experience: Jun 23, 2023
Repeat customer always great quality

Purchased the classic navy Rosie (as seen on Holly Willoughby) for my mum for her birthday a couple of years ago. She was so delighted with it that I have treated myself to a few different styles including ‘going out’ and ‘laptop’ bags. Great quality and the bags always get compliments from friends asking where I bought them from. Recommended 5*

5
Date of experience: Jun 17, 2023
Excellent quality and customer services

Love the quality of the products (I’ve got a collection of 4 now!) and have always had prompt replies from their lovely customer services team. They even upgraded my shipping when I selected the wrong one and needed my purchase the next day. Will definitely be adding to my collection again!

5
Date of experience: May 22, 2023
BeefBuddy92
Love love love their bags

Have just received my Pippa bag and again, never disappointed! This is probably the 5th bag I have of LRMs and I love everything about them. Quality is amazing and such unique, classy styles! My firsts bags I bought around 4 years ago and they are still going strong!

5
Date of experience: May 01, 2023
Jess B.
Strap broken

Strap broken, impossible to repair, as they have put a piece of leather over screw, was told they will do nothing about it, as purchased for a gift 6 months ago, and their policy is no refunds or replacements, after 6 months, and they do not carry out repairs. Quality of bags for that price are poor. Not fit for purpose and shocking customer service. Do not buy from this firm!

1
Date of experience: Apr 12, 2023
flogarou
Super Impressed!

My latest purchase from LRM was the Pippa bag. I am beyond pleased with it, it is such a versatile bag. Taking me from soft play, the gym, to dinner or a festival. The colour is gorgeous and my initials look great. Thanks LRM. Another great bag! Xx

5
Date of experience: Apr 12, 2023
Ariel Hughes
Great bag

Great bag, great quality, good customer service, at an affordable price. What more do you need. I now have 5 bags and I have brought about 3 for presents too. They make a great gift xxx

5
Date of experience: Mar 13, 2023
Becca Fisher
Awful

I’ve written my experience on here already but my review seems to have been removed. Awful customer service as others have mentioned.Quality of the leather is awful that the front of the bag was badly scratched so sent it back for repair. They did repair the bag some of the damage but still there, which I had accepted. Once the second time when the bag was sent out to me did I check inside the bag as I hadn’t even looked inside or removed the stuffing. It as then I had notice the damage inside so informed the company as they were two large slash marks.I contacted them immediately was told it was out of the 7 days warranty, but under The consumers rights act 2015, I have the right to return as the bag was sold to me as damaged which wasn’t notified to me.I informed the company but they had the right to accuse me of doing it. Disputing this and trying to get money back

1
Date of experience: Feb 06, 2023
Lovely company and BEAUTIFUL bags

Lovely company and BEAUTIFUL bags - I have both the Loki in gold and the Lola in tan- I use the Lola every day for work and it fits EVERYTHING - and the Loki at the weekends. I get lots of compliments - I think they are a really reasonable price for genuine leather bags - I bought three as Christmas gifts.

5
Date of experience: Jan 25, 2023
Pepper Walker
Amazing bags!

I now have two gorgeous LRM bags, the green Lucia, which I bought for myself and the gold Loki, which I got given for Christmas! The only problem is I can see myself getting more!! The gold leather is the perfect colour, exactly what I was looking for. Metallic but not too shiny. I am thrilled with them both!

5
Date of experience: Jan 23, 2023

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More