lumenvira.com

3.6
3.6 Based on 81 reviews

...

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Average Rating

3.6

/
5

81 Reviews

5 Star
53%
4 Star
14%
3 Star
2%
2 Star
4%
1 Star
25%

Filtered Reviews

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Review Time

Honor Walker
STEER CLEAR

STEER CLEAR! Ordered 2 x WiFi extenders that simply don't do the job. Have tried to contact the company by both email and telephone calls but no response. Emails remain unanswered and there is a foreign recorded message on their telephone system. I will now dispute the transaction with my bank to try and recover my money. Since posting, I have now managed to speak to them and they have offered a full refund and I do not need to send the goods back.

1
Date of experience: Nov 12, 2024
Willy Howard
Very fast and good response to my…

Very fast and good response to my questions could not fault this company. Neil

5
Date of experience: Nov 11, 2024
Dirk Long
Excellent Customer service

Unfortunately, the video doorbell malfunctioned, but I received an immediate response and was given a full refund. Top marks for Customer Service.

5
Date of experience: Nov 10, 2024
IP46
Immediately accepting the problem with…

Immediately accepting the problem with the product and refund within 2 or 3 days

5
Date of experience: Nov 08, 2024
Obadiah
Great Service

good to deal with and the service was great

5
Date of experience: Nov 07, 2024
Thomas Patterson
Problem effectively solved

The product ( portable air pump) was faulty but the problem was acknowledged and sorted extremely well and very quickly.

4
Date of experience: Nov 07, 2024
IW79
Very efficient and helpful.

5
Date of experience: Nov 07, 2024
Lizzie
Great customer service

Great customer service very helpful and always ready to help

5
Date of experience: Nov 06, 2024
Justin H.
Matter delelt with very efficiently

Matter delelt with very efficientlyThanks for your help

5
Date of experience: Nov 06, 2024
Frank
Do not use Lumenvira the product…

Do not use Lumenvira the product supplied didn’t work, I returned it at my expense but they wouldn’t pay the taxes to accept delivery so the item was returned to me. I am now out of pocket and left with an item that is useless.

1
Date of experience: Oct 15, 2024

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