lycamobile.it

2.9
2.9 Based on 201 reviews

Lycamobile è la SIM prepagata di grande qualità, low cost, con tariffe eccezionali per le chiamate internazionali, restando in contatto con i propri amici e le persone care in tutto il mondo, ovunque si trovino in Africa, America, Asia, Australia o Eur......

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Average Rating

2.9

/
5

201 Reviews

5 Star
45%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
50%

Filtered Reviews

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Review Time

Archibald L.
Hi...lyca team and thankyou for worst…

Worst worst worst service. So i got a mail to change my review here i change my review lyca mobile scamming people.Hi...lyca team and thankyou for worst experence.My name is ShivI recently buy a lyca sim card from Italy pay 10€.After buy lyca simcard i buy a internet bundle is coast almost same 10€ for 150 GB.from first day i am facing problem with internet ecces i call to customer care not good response not even helpful now m tired i will reccomond people please dont buy Lyca sim card its just spoil your day even team is not helpful too they just excuse you bcoz they dont have solution.Thankyou

1
Date of experience: Apr 01, 2023
Felix Zupan
Myra30120 very copiative

Myra30120 very copiative. I like.

5
Date of experience: Mar 30, 2023
Laurel Wilson
Helpful customer chat with Patricia (#30147)

Patricia (#30147) via live chat was very helpful in clarifying the bundle I was considering purchasing and how that worked with what I already have

5
Date of experience: Mar 27, 2023
Not even shipped

After almost one week, the sim I paid for has not even been shipped by the courier (Evri). Please choose better ones, I cannot wait that long, the sim will be useless when and if it arrives.EDIT: "to know the SIM delivery status.": I already have a tracking number, I don't need you to tell me the delivery status. It's stuck on "we've got it", which means Evri hasn't shipped it for six days, now.

1
Date of experience: Jan 09, 2023
Ivor Rogers
Bad bad bad and bad

I have 5 sim of lycamobile italy, got blocked due exceed usage.Web Assistance can't help youSent email to CS lycamobile.it never got answer in 1 month.Totally bad mobile carrier.6 days after my feedback they answered me, telling to send Info to their Trustpilot Custom care Email.I sent it and by 2 weeks my sims are still disabled and they still didn't view my email.Fail as company and worst Custom care.

1
Date of experience: Aug 28, 2022
TA15
Jolina from Italy gave the full needed…

Jolina from Italy gave the full needed information about the connection problem and transfered to technical team. good and quickly conversation!

5
Date of experience: Jul 19, 2022
Mia Sanders
Thanks

Hi. It was a really wonderful experience with Jolina, the lycamobile Italy representative. She solved the problem with her intelligence and patience. Also very well behaved. Thank you lycamobile, for this live chat option. Rupam Ghosh. 🇮🇳.

5
Date of experience: Jul 19, 2022
Matthew Rogers
Lycamobile is the perfect network to me…

Lycamobile is the perfect network to use in Europe as an African its very good when calling homeJolina 38497

5
Date of experience: Jul 16, 2022
Terence Hughes
In chat with Jessele (Lycamobile Italy…

In chat with Jessele (Lycamobile Italy Rep.)Very helpful and responsiveGreat experience!Thank you

5
Date of experience: Jul 08, 2022
Shirley Wright
sim card roaming problem

I was having a problem with my sim card which I bought in Rome with the Lyca Globe Power package. On arrival in Spain, the sim card couldn't connect to any of the local networks for roaming service.I decided to contact the customer service and Titus with employee ID 38592 guided me patiently through the manual configuration of my phone to connect to a network. Now my phone is working well, I can make calls and browse the internet with my data. Thank you Titus.

5
Date of experience: Jun 15, 2022

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Business Details

  • Lycamobile è la SIM prepagata di grande qualità, low cost, con tariffe eccezionali per le chiamate internazionali, restando in contatto con i propri amici e le persone care in tutto il mondo, ovunque si trovino in Africa, America, Asia, Australia o Eur...

  • language https://lycamobile.it

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