lycamobile.pt

3.8
3.8 Based on 400 reviews

Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos....

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Average Rating

3.8

/
5

400 Reviews

5 Star
64%
4 Star
4%
3 Star
3%
2 Star
3%
1 Star
26%

Filtered Reviews

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Review Time

Danielle Ross
Chadi is a really helpful and patient…

Chadi is a really helpful and patient consultant. Thanks a lot for your help!

5
Date of experience: Oct 11, 2023
Vilma Patterson
That was such a nice experience

That was such a nice experience. Chedy was halp me to keep my existing number. He was amazing and helpful guy.

5
Date of experience: Oct 10, 2023
Peaceful and efficient Customer Service

Thank you Mr Chadi for your assistance.Keep going with the good job.

5
Date of experience: Oct 09, 2023
Byron Butler
My SIM card got locked

My SIM card got locked. I talked to a customer representative UUILEEN by the name. She was outstanding, cordial, and professional in her way. I became successful and she made my day.Wish you very very happy moments all the time Madam.

5
Date of experience: Oct 07, 2023
CC81
Ordered a sim card which I never…

2 August 2024: Issue finally resolved by Naveen from Lyca Trustpilot reviewer. It took me c.50 emails over 10 months, forty of which were ignored, to get this sorted. Thanks for Naveen who acted swiftly: Lyca are lucky to have you. I have updated my rating (from 0 star to 3 stars).--16 July 2024: they finally replied that they could only add credit to a Lyca prepaid mobile, which I don't have (not least because I never received their sim card). I said that this was not acceptable and asked for an alternative solution (i.e. refund). --15 July 2024: still no update - Lyca PT really are rubbish-update 11 July 2024: still no news from Lyca. The wait goes on and on ... --update 8 July 2024: no more news from Lyca PT. The wait goes on and on...--update 5 July 2024: I received an email from Naveen (Trustpilot reviewer) yesterday to which I replied swiftly. I'll keep updating this entry to let potential buyers know about Lyca' customer service.--update 3 July 2024: stil no response from LycaPT.--update 27/06/2024: I sent an email with all the details needed but haven't heard anything back.--update 26/06/2024: I replied to your message and I hope you take it seriously. My previous 10 attempts didn't go anywhere. I will keep updating this thread - no update = no solution found.--Ordered a sim card which I never received and never used but I was still charge for it. Absolute scam.--update 26/06/2024: I replied to your message and I hope you take it seriously. My previous 10 attempts didn't go anywhere. I will keep updating this thread - no update = no solution found.

3
Date of experience: Sep 29, 2023
Lenna Ross
Convenient data plan and good customer care

Im a foreigner in Portugal and got a local sim card to have more data. The plan is convenient and the customer support is good. It is chat-based but the waiting time is short and the agents are patient and knowledgeable. In particular, shout out to Dilma Lourenço who finally fixed a problem I was having for too long.

5
Date of experience: Sep 27, 2023
Griffin Parker
I am happy from service 30271 name…

I am happy from service 30271 name wileen

5
Date of experience: Sep 26, 2023
Dora Smith
SIM card problem

Had an issue with my SIM card, the issue was resolved within 10 minutes by Tresha ID:30155 who very politely and patiently walked me through the entire process and resolved my problem. It is employees like her that make loyal organizational customers. Keep up the amazing work Tresha, more success to you!!!

5
Date of experience: Sep 25, 2023
Jermaine
I have talked to ms wileen

I have talked to ms wileen Id 30271 she is very helpful and talk very nicely 5stars

5
Date of experience: Sep 25, 2023
Caydox38
I had to request a CVP code and…

I had to request a CVP code and wileen(30271) guided me on how to get the code and provided me with the code.

5
Date of experience: Sep 25, 2023

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Business Details

  • Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.

  • language https://lycamobile.pt

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