Review Time
Ordered over 4 months ago and order still hasn't shipped. I keep getting the same run around messages back but no resolution. They should not be operating sales until they catch up on backorder. Ugh.Updated Aug 2024: Still have NOT recieved my order.
I ordered a product April 11, 2024, and it never arrived. I wrote repeatedly asking for tracking. They would not give it. End of May I asked for a refund. No response, said it had been picked up by their carrier etc etc. I told my bank & they’ll be filing for a chargeback, and Magick.com says if I do that it will delay my refund by 75 days. Bank says that’s not true and it won’t take that long.After reading reviews by others I now realize this happens to everyone & that they’re scammers. Hope you’re reading this BEFORE you purchase.
I've been waiting almost 2 months for my order to ship. I initially reached out to customer service a couple of weeks after I placed my order. They told me that my order would be processed and shipped out within a few days. It's now been over a month since that email. I've reached back out to customer service multiple times with no response. For the past 10 days my package has been saying that pre-shipmnent info was sent and that usps is waiting for the order . All in all, I will never order from here again. Customer service is horrible.
I ordered back in May on their 50% off sale. I reached out to them about my order. I still haven’t received a notice about my shipment. It has been a month. I’m going to reach out to my bank and dispute the charges for order pending for a month. No delivery. No updates.
This company is HORRIBLE! I’m still waiting for an order I made on March 30, 2024!! I have reached out to “customer service” numerous times via email and phone. I’ve only gotten two replies, both with excuses but no concrete answers as to where my items are or if they intend to even refund my money. They are total scammers. So disappointed in my experience with them.
IF I COULD GIVE 0 STARS I WOULD THIS COMPANY IS A SCAM AND THE ONLY Reason I ordered from this company was because Google recommended them as a trusted website Please don’t waste your money with them because you will not receive your order. I placed an order May 15 and I still have not received the order then I filed a few Disputes with my bank and they also won’t even provide my money back. I have never seen anything like this before so please be careful. Also be careful with Google because they recommended a company that was a scam as a trusted website. I’ve never seen anything like this to be honest ITS SAD.
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