Review Time
DO NOT ORDER FROM THIS COMPANY!!!!!ITS A SCAM, YOU WILL NOT RECIEVE YOUR ORDER OR A REFUND.I PLACED AN ORDER BACK IN MARCH, AND STILL NOW THE END OF JUNE NO ORDER OR REFUND. DON'T WASTE YOUR TIME CALLING CUSTOMER SERVICE, THEY WILL CONTINUE TO SEND YOU TO VOICEMAIL. THEY'LL SEND THE SAME COPY AND PASTE EMAIL, OVER AND OVER WHEN YOU REACH OUT TO THE SUPPORT SERVICE. VIA EMAIL. DO NOT RISK YOUR MONEY ORDERING FROM THIS FRAUDULENT COMPANY. THEY WILL STEAL FROM YOU.
Took my money and never shipped items over 3 months ago will not refund or return emails... update this company is The biggest pos online company I’ve ever run across now they’ve sent me emails saying the order was shipped They don’t know the truth from their ass and no one should order anything from them ever again and if you do, that’s your fault as it was mine for not looking at all the lousy reviews
This Web Vendor, Magick seems bogus and completely unreliable is an understatement. Order placed 3/11/24.USPS tracking #created 4/2 but product not given to USPS. CS #310-698-0332 goes nowhere.Multiple CS emails back and forth, multiple excuses that didn't make rational sense.... total B$. Many broken promises on shipment projections. Eventually email request for updates went unanswered. Totally ghosted. Magick is a 100% scam illegitimate Web Portal. The good news is I disputed the charge with AMEX before the 60 day window closed.... They investigated and reversed the charge. That should say something. Buy the products this company sells on Amazon or eBay. Magick is ALWAYS running a 30% off sale which is their consumer hook and a leading excuse they use why it's taking so long.
I placed an order with these guys on march 5 2024. It’s May and I still haven’t received my order. I’ve sent countless of emails etc and they still haven’t resolved my issue. Saying the items I selected wasn’t in stock. Well if y’all don’t have it, then why it’s still posted like y’all have it in stock!!!!! Doesn’t makes sense to me at all!!!!. I asked them for a fund and they refused to do so or at least give me a store credit. Still no help, all the customer service rep told me that they will have my order shipped out to me within a couple days. Couple days turned into weeks. And still nothing!!! I’ve ordered from them in the past and things went smoothly. This definitely my last time doing business with them . Take your money elsewhere!!!
Terrible business!! I order 5 items in late Feb and just got them mid May. That was only after several emails and a ton of phone calls only one of which was ever answered. It ended up I only got 4 of the items! This happened before with them but I had decided to give them another shot. My advice is don't bother unless you are willing to spend a lot of time trying to get your order from them.
I ordered a copper pyramid from them and never received it. I never received a refund. I ordered a bell that came with a handle which did not fit it. They gave me a discount to use but never filled the order. I contacted customer service multiple times by email and phone. Do not use them!
If I could give them zero I would! Am not sure what is going on with them and feel something changed recently? Horrible business practices and not standing by what the website says etc. I ordered an item and it took 2 months to ship, this was not some special item or anything just a random book that was cheaper than Amazon at the time. During the first month I reached out several times, multiple ways, to get support on where my stuff was etc. No one ever replied so I canceled my order and got my money back from PayPal thinking I was scammed. Then months later I'm sent my order, email confirmed shipped 2 months later then took about 2 weeks to get from California to Michigan.... I reached out again to let them know am not accepting it because I already got a refund. Again zero customer service or reply, refused the item with usps and it was sent back to sender. Never again, way too much trouble to save myself a few bucks
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