Review Time
I placed on March 31, 2024 (MP08149471), it was marked as shipped and showing as being in Hawthorne, CA waiting to be picked up (on April 24th) and 4 months later no products! I’ve gone back and forth with Isabel and Mariah from their customer service asking for an update. First she stated my package was fine and I needed to wait, then she stated they were waiting for items to get back in stock, now she’s saying it has been lost and it was waiting for a restock and i was offered 5% discount. They are no longer answering my emails as of July 18th, 2024. Steer clear, this company is definitely shady. It's a scam to take money.
I'd give it zero stars if I could! I purchased an item on their "30% off" sale 3 months ago. They took my money, and never sent my item. I requested a refund, still waiting on it. DO NOT spend your money here, unless you're okay with waiting months for your purchases, or you're okay with not getting them at all!
I have been waiting almost a year for my 3 tarot decks that I paid $60 for. I was having interaction with a support member and then they went ghost. I was never issued a refund and was told repeatedly that the package was delayed due to inventory issues and the warehouse. I placed my order in March of 2024. I just want my money back if the package is or was never sent.
Placed an order in March, never received it. Sent emails and got replies that stuff was back ordered and they’d check the warehouse. No follow ups, and now they just aren’t replying at all. I was really looking forward to the order.. it’s sad so many others are experiencing the same thing.
I did not read the online reviews, so I fell for the “30% off sale. I made 3 orders within a few days. Order one was the largest- it was charged immediately, I received confirmation email. I received shipping confirmation. Nothing for 45 days when I began emails. 3 times I was told the Post Office had it, then after 2 months I was told it is in the warehouse! My bank is dealing with them.At 45 days I cancelled Order two and was told it was being shipped out - I received it within 2 days. Good quality. Order 3 I received confirmation, never heard anything else. Cancelled at 45 days... still never heard anything. Absolutely unreliable!!! They are definitely catfishing for big orders on the “sale” and then keep the money. I also suspect they’re going to try to keep the payment for the large order while only delivering the small second order. Just... DON’T!!!
I placed an order back in March of 2024. It is now almost October and my order was never even shipped. I’ve spoken to Isabel in customer service, who has only made excuses for the slow dispatch. She said they were behind on sending out orders because of their 30% off sale (which it seems like there’s ALWAYS a 30% off sale, so no excuse there), and then said that my package was lost and they’d send out another one. Finally she tried to blame USPS for losing my package. This company creates tracking numbers for orders without ever shipping anything out, so that they can blame USPS when you never get your order. It’s absolutely crazy. I ordered from them a couple times back in 2020 with no issues whatsoever. I don’t know what happened to Magick.com, but it’s now a complete scam. Don’t ever buy from them!
If I could give them a half star rating I would. I ordered my items in March. The last shipping update was in May and it is now September. I have spoken with 2 people on the phone...who reassured me that my order "was on its way". It has been at their post office since May 24...and when I called them ..they didn't even have the package. I will never do business with them again.
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