Review Time
Ordered a Roman blind which arrived when stated. Unfortunately the factory had omitted to reduce the width measurements by 10mm so it was too tight in tbe recess. I called make my blinds and spoke to Paul,Customer Relations and Resolutions Specialist. He was extremely helpful and understanding and asked for some pictures of the blind to forward to the factory in Dubai. 48hrs later Paul emailed me saying how sorry they were and that a new blind was being made for me as a priority. Very satisfied with excellent customer service and would highly recommend make my blinds.
Have tried contacting makemyblinds on several occasions to no avail, after finding one of our blinds is completely cracked when going to fit. Also one of the facia trims is too long so doesnt fit!When we email all we get is a blank autoreply. What use is that? Blinds are ok, but customer service here is DREADFUL... nobody speaks to you
Amazing customer service from Joshua who went above and beyond to help with an issue I had with my blinds several months after purchasing them. The issue was my fault as I'd misplaced something, the blinds were (and still are!) great. Thanks Joshua, I was really impressed and you're a credit to the company.
On a couple of occasions I have had to contact this company - Each time I dealt with Joshua via email. He read the issue and in no time at all dealt with it in a professional and friendly way, ensuring I was kept up to date and issue resolved in quick time. Great customer service and should be rewarded - Thanks again.
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MakeMyBlinds was founded with 3 primary objectives;
Making high quality, made to measure window blinds affordable to the average consumer.
Presenting our catalogue and pricing in an easily decipherable and comparable way to allow you to pick the perfect blind based on your taste and budget.
Delivering top notch customer service, from order to delivery to remove as much stress from the process as possible.
We believe that getting the blind of your dreams (you have weirdly boring dreams) should not be a hassle. It should be a happy time, full of possibilities and adventure as you find the perfect blinds to give your home that final polish.
Now you know what we are about, you can help us on our quest with your wonderful feedback! Let us know what we did well, what we can do better and if we sounded hot on the phone. Loads of us are single. All feedback is greatly appreciated and actioned upon, so the 5 minutes you take to review us could make the world of difference to our customers in the future.
We hope to make your blinds soon!
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