Review Time
Fraudulent company and service. I’m in CA and the card was never used. To find out it was spent in Texas. Must be an in-house scheme. I called customer service to inquire dispute and card replacement 1x before to due the cvv pealed off. They were of absolutely no help.
Insanely poor - card with $35 cannot be added to Apple Pay. "Contact your card issuer for more information." Product does not work as described. Waited 10 mins to chat to a human, zero help - told me to spend online, waited 30 mins to chat to a supervisor to wait to terrible music to which no one showed up...I was robbed by a company that has Mastercard branding..
Similar to others had to purchase to a payment. Online was declined. This locked up the card and now have to wait 7 - 10 business days for a replacement. This is a scam in the sense that there is no guarantee that the next attempt will not lock up the card. So I have given money that might take a couple month to recoup all they while this company can sit on the money and make interest. This segment of cards on the whole smell like a whole lot of (redacted word). I can just envision getting the card a month later and now mysteriously there is no funds on it or some removed the funds and I will be in this cycle going nowhere for a year.
I am a caregiver for a teacher who has had multiple surgeries in the past few years for thyroid cancer, adrenal gland issues, total hysterectomy and related disorders. In October, her father purchased her a $500 Mastercard Giftcard at a Walgreens in New Jersey. When she received it through the mail at her Florida address, we discovered that here was no remaking value in the card and that it apparently been used in Nee Jersey (not by her father who is a reputable business owner). We immediately contacted Mastercard Customer Service to report the issue which they assured us would be investigated. After not hearing for about 2 weeks, we contacted customer service again only to be told that the invested closed and our request to have the issue rectified was denied. No reason was provided and there was no option to appeal. You can imagine the medical bills that have piled up for a teacher with multiple afflictions which can’t come close to being paid off by a Florida teacher, the lowest paid teachers in the country. I’m sure Mastercard is proud to have been able to add their $500 back into their $500 billion plus total worth and the teacher be damned.
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