Review Time
Excellent experience all round. From the first phone call with John I was pleasantly surprised by his easy going nature. He is not your typical used car salesman, but instead a very knowledgeable, fair and pleasant person to deal with. Refreshing after previously viewing many cars and having bad experiences with pushy sales people. John answered all my questions over the phone and provided further images when requested. I then travelled by train to Tring station, where the car was waiting for me and was taken on a long test drive. Within an hour I was driving back home to Birmingham in my new car! It's worth mentioning that this dealership has a real eye for detail. Their cars are selected very carefully and this shows when you pull up and see all the cars immaculately presented on the forecourt. Their aftercare is also second to none. I had a small issue a few weeks after my purchase and John was quick to put it right for me. Thanks John and the team, highly recommend.
It was an absolute pleasure doing business with John at Masterdrive. Without doubt John went far beyond his remit as far as getting me on the road showing me how everything worked. The Mini Cooper I bought was immaculate and John was I incredibly patient when he took me for a test drive. Having bought my car John taxed it and delivered it to me at home. Not only that he also went out of his way to arrange for a breaker to come and take my old car off my drive for me. John and his team have a good reputation and it is richly deserved. I couldn't recommend them highly enough. Thanks John.
Having spent a few weekends looking for a new car we dealt with quite a few car sales personnel and hands down John and Brian were the best we met. It was an absolute delight dealing with them from the first phone call through to collecting my new mini clubman. The car was as promised on their website and was immaculate inside & out. John takes a lot of pride in what he sells and it shows. John knew the full ins and outs of the cars history and gave me a great introduction to all the gadgets and gizmos. When I noticed the middle console storage compartment didn’t open properly there as no quibble, John ordered a replacement part and it was all fitted when I collected the car. I also enjoyed our bit of banter during our interactions. I have already decided to take the mini back there when the next service is due.I have now had my car just over a week and I love it, buying it from John has made the whole process that much sweeter and I feel confident knowing I’m driving a decent motor. Thank you chaps, Samantha
I recently purchased a Mini Roadster from Steve and John and I have to say it was probably the most pleasurable buying experience I've had when it comes to cars. The guys were a pleasure to deal with, very transparent and great personalities. I am definitely coming back for the annual service but will also keep these guys at the top of my list for recommending!
I have just sold my lovely 2016 Mini Clubman Cooper S to Masterdriver. John was a real pleasure to deal with. His communication was prompt and polite and he was always extremely professional. He turned to up to collect the car promptly and the payment and sale was highly efficient. I was sad to see the mini go, but I know that it will find a good home via this company. I would highly recommend John and his team at Masterdriver.
After looking for a mini for a while I popped over to see one in my price range at Masterdriver. Steve and John were amazing and I didn’t feel under pressure at all to buy. The car I liked was in great condition and I was given a fair price for my own vehicle. I didn’t feel uneasy being a woman on my own and Steve and John were extremely friendly and knowledgeable. I picked the car up the following day and I absolutely love it. I would highly recommend them if you are looking for a mini.
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