Review Time
Avevo un account Mediafire aperto da circa 10 anni. Ieri all'improvviso mi inviano una mail dicendo che il 28 febbraio mi verrà sospeso e non posso più accedervi. Mi hanno scritto che ho violato i loro Terms of Service. Peccato che io carichi solo files di lavoro realizzati da me senza violare alcun tipo di regola da anni. In più erano settimane che non caricavo nessun file. Così apro un ticket come suggerito da loro per provare a risolvere la cosa e mi risponde tale LaChandra senza dare alcuna spiegazione, copiando semplicemente la mail che avevo già ricevuto. Non mi ha detto qual'è il problema e mi ha comunicato che il mio account è stato chiuso definitivamente. Questo trattamento è assurdo, servizio e assistenza pessimi. Ho perso numerosi file di lavoro importanti e loro non hanno nemmeno la decenza di aiutarmi a capire e risolvere in qualche modo. Mai più. Meglio Mega / Dropbox / google drive.____I had a MediaFire account open for about 10 years. Yesterday, out of the blue, I received an email stating that on February 28th, my account will be suspended, and I won't be able to access it anymore. They wrote to me claiming that I violated their Terms of Service. It's a shame because I only upload work files created by me without breaking any rules for years. Moreover, I hadn't uploaded any files for weeks. So, I opened a ticket as suggested by them to try to resolve the issue, and I received a response from someone named LaChandra without any explanation, simply copying the email I had already received. She didn't tell me what the problem was and informed me that my account has been permanently closed. This treatment is absurd, the service and assistance are terrible. I lost numerous important work files, and they don't even have the decency to help me understand and resolve the situation somehow. Never again. Better Mega / Dropbox / google drive.
Terrible customer service. Avoid buying pro! For 4 months now I have been trying to download the files I uploaded to my pro account only to be told that I have to download them in batches of under 2GB. I had errors each time I downloaded the folder that would say the zip folder is invalid when I tried to open it. They told me it is my internet connection. (I have tried the downloads on three different connections and the error persists). And made me do tests that were a total was of my time. I am a video producer and have several files on an important project that I just cannot complete. It would take me days or weeks even to download each one individually. It has cost me time, money, and stress. I had to cancel my pro account and now I cannot even bulk download. They are not offering me any other solution other then making out as if it's my issue and not theirs. AVOID!!!!
Terrible, im trying to download a file that has less them 1gb for almost 4 days now, everytime i get a network error, and i have to restart, funny thing is, on this 4 days i downloaded 1300 files for a project, and each one had his own link, and MediaFire is the only one that doesnt work, its slow, its bad, it sucks.
Worst downlaod server ever. Why and how does Mediafire still exist?? So this company that sells digital products is using Mediafire as their download server. I've made numerous suggestions for them to use something else. I can't believe the download has failed 3 times on a high speed connection. Download gets to 2 minutes left after waiting a whole hour just for it to fail. This is pathetic.
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