medzme.com

3.5
3.5 Based on 20 reviews

Medzme.com is a global prescription e-pharmacy platform which is committed to serving the healthcare needs to people from across the world. It is over a decade now, and we are happily serving humankind. We feel proud when we look back years ago from now t...

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Average Rating

3.5

/
5

20 Reviews

5 Star
43%
4 Star
19%
3 Star
5%
2 Star
10%
1 Star
24%

All Reviews

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Review Time

Arda S.
Positive experience with some room for improvement

I recently made a purchase from this online pharmacy and had a generally good experience, which is why I'm rating it 4 out of 5 stars. The products arrived as described—authentic, high-quality, and well-packaged—along with some of the best prices I've encountered online. However, I deducted one star due to issues with the website and delivery process. The site is quite slow, making navigation frustrating. Browsing categories becomes particularly difficult when there are over 48 items, as the 'Next page' button frequently fails to work (I tried several browsers and devices without success), leaving me to depend solely on the sorting function to sift through the items. Additionally, shipping took nearly three weeks to reach the US, with few tracking updates along the way. Despite these challenges, the quality and pricing of the products make it worthwhile to order again, and I would gladly increase this to 5 stars if they enhanced the site speed, resolved the pagination issues, and provided better-tracked shipping options. I hope the team considers this feedback seriously! Overall, it's still a solid experience, and I will order again, but they could easily become a 5-star service with improvements to the website and shipping options. I hope this feedback aids their progress!

4
Date of experience: Dec 08, 2025
Mavis B.
Positive experience with the online pharmacy

I recently placed an order with this online pharmacy and overall had a good experience, which is why I'm rating it 4 out of 5 stars. The products arrived as described—authentic, high-quality, and well-packaged—with some of the best prices available online. However, I took away one star due to issues with the website and delivery process. The site loads slowly, making navigation frustrating. Browsing through categories is especially cumbersome when there are over 48 items, as the 'Next page' button often fails to work (I tried multiple browsers and devices without success), forcing me to depend entirely on the sorting function. Additionally, shipping took nearly three weeks to reach the U.S., with minimal tracking updates along the way. Despite these challenges, the product quality and pricing make it worth ordering again, and I would easily increase this to 5 stars if they improved site speed, fixed the pagination, and offered better-tracked shipping options. I hope the team takes this feedback seriously! Overall, it was still a solid experience, and I will order again, but they could easily be a 5-star service with some improvements.

4
Date of experience: Nov 15, 2025
Janey Price
Package never arrived

I never received my package. The payment process was also very difficult, involving many (very friendly) emails back and forth, and I ended up paying significantly more for something I never received. I suspect it was rejected by customs here in Europe. I just want to caution anyone considering ordering from here - you may not receive your order and could end up spending a lot of money for nothing.

3
Date of experience: Nov 04, 2025
Joanne Howard
Parcel still not received

I have yet to receive my parcel. It was shipped from India to Europe when it could have been sent from the UK. While the support team is responsive, my expectations were not met. I could have easily ordered from India without this service, but I trusted that they could send it from the UK.

1
Date of experience: Oct 31, 2025
TheFrip29
Experience felt like a scam

This felt like a scam. It was my first time being scammed; I paid for expedited shipping only to receive a message three months later saying I didn't get my items and that they don't do refunds.

1
Date of experience: Sep 18, 2025
Moses Powell
Good support, but issues with delivery

The support team was quick to respond to my emails, which I appreciated. However, I never received the product. While they were responsive, their advice was to contact the shipper. I reached out to the carrier, who gave me conflicting reasons about customs issues and an address problem, but for the real answer, I was told to contact their subcontracted shipper. Unfortunately, I received no response from them. All this for an over-the-counter product. If this somehow gets resolved, I’ll update this review. The company seems good; it's just the process that's problematic.

2
Date of experience: Sep 10, 2025
FS90
Shipment never arrived

I never received my shipment.

1
Date of experience: Sep 03, 2025
ItzelGamer_110395
Small order placed, package received

I was initially skeptical about this service, but I was in need since my usual online pharmacy was out of a critical medication. In short: I placed a decent-sized order and did receive a package with pills! The pills appear to be authentic. I recommend them, but I suggest placing a small order first and reporting any issues. Long version: I placed a decent order, and their support contacted me about one medication being out of stock, which I viewed as a positive sign. They offered a replacement option, which I accepted. A few days passed without updates, so I reached out for the status. Their support apologized for the delay and informed me that my order had shipped, providing a tracking number. I checked the status frequently, and at one point, it showed the order had been 'returned' to India after being marked as reached in New York. This was concerning, and I thought I wouldn’t receive my package. However, it arrived a few days later. Unless they delivered fake pills, which I don't believe they did, this service did a great job, and I'm glad to endorse them in this review.

4
Date of experience: Sep 02, 2025
Quentin Coleman
Tracking was helpful

Thank you for delivering my order. The tracking feature was beneficial.

5
Date of experience: Aug 08, 2025
Thaddeus Baker
Wrong address shipment

My order was shipped to the wrong address. I'm currently out of medicine and waiting for the issue to be resolved and my new shipment sent. The delay in shipping means I will be without my medicine for a while.

2
Date of experience: Jul 31, 2025

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Business Details

  • Medzme.com is a global prescription e-pharmacy platform which is committed to serving the healthcare needs to people from across the world. It is over a decade now, and we are happily serving humankind. We feel proud when we look back years ago from now to the day when we invented the idea of having an online pharmacy store, and thereby we started offering online pharmacy services in the USA. Medzme is an Indian pharmacy who believes that all individuals deserve a healthy life; this includes affordable cheap medication too. By offering affordable medicine at your doorstep, Medzme pharmacy has set the new standards in the market to buy medicine online. Medzme is your one-stop destination for sourcing pharmaceutical, healthcare, and herbal products from the comfort of your home with complete privacy and payment security option. The availability of Indian medicine in USA has given relief to millions of people who were often found helpless in buying costly medication for certain treatments. Medzme believe in using our skills and expertise in delivering a Highest quality medicines in the world through online pharmacy services. We believe that we will be one step closer to helping you enrich your lives with good health with the best affordable price for your medicines. We are a one-stop platform with over thousands of medicines available at the affordable prices. From medication to healthcare products and supplements, we offer a wide product range with outstanding customer support.See more

  • email support@medzme.com
  • call +18777707599
  • language https://www.medzme.com

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