mejuri.com

4.2
4.2 Based on 1.7K reviews

Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100...

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Average Rating

4.2

/
5

1.7K Reviews

5 Star
73%
4 Star
6%
3 Star
5%
2 Star
4%
1 Star
12%

Filtered Reviews

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Review Time

Doreen
Very complicated and hard to understand…

Very complicated and hard to understand returns process for items which are faulty under warranty

2
Date of experience: Jul 02, 2025
Dutton Harris
Quality materials

Quality materials, arrived quickly!

5
Date of experience: Jul 01, 2025
Norm
I always get great customer service

I always get great customer service. The agents are very helpful and responsive. They are quick to resolve any issues.I always love the dainty diamond ring I purchased. My daughter loves her wrist braclet. Puregold.

5
Date of experience: Jul 01, 2025
Tori B.
Wonderful experience & beautiful ring

Wonderful experience & beautiful ring! I bought this ring as my wedding band 2 years ago and unfortunately a stone fell out, but because of the warranty I emailed them and they replaced it no hassle.

5
Date of experience: Jul 01, 2025
Janey Reed
I had such a positive experience in…

I had such a positive experience in their Covent Garden store. Afterwards I was thinking this is my new favorite jewelry store but the jewelry itself is bad quality. I bought one diamond stud for just under £200 and it fell out after less than a month of wear and so is gone forever. Another small cartilage hoop was so badly designed it caused irritation in my ear and then the latest small hoop I ordered broke as I was putting in for the first time!I have seen countless reviews online saying similar things where people have bought jewelry only for it to fall out and be gone forever. I would not recommend their jewelry sadly.

1
Date of experience: Jul 01, 2025
Scott S.
Great service all around.

5
Date of experience: Jun 30, 2025
Imelda
In love with my Mejuri rings

I love mejuri pieces - the rings I bought are all beautiful- shiny and the stones are beautiful and so sparkly. I love I can save the pieces in my account to buy later. I love their style suggestions. The process of buying and shipping was seamless and convinient. I only wished they have 1/2 sizes in more of their rings.

5
Date of experience: Jun 29, 2025
Davina Carter
Great customer service

I purchased a pair of earrings in store, and the clasp on one failed before I had gotten to my car. I contacted mejuri customer support and they provided a quick solution. My earrings are beautiful and I’m very happy with my purchase! Will definitely shop here again!

5
Date of experience: Jun 29, 2025
Lucinda R.
Customer service when you do an…

Customer service when you do an exchange or especially return they are very rude almost seem bothered . Forgot to mention to the point I rather avoid going in to the store. You have beautiful pieces but the service makes me go elsewhere.

1
Date of experience: Jun 28, 2025
Benedict Hughes
They are simply the best!

They are simply the best! Such good customer service, great attitudes and so helpful!

5
Date of experience: Jun 28, 2025

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