Review Time
It took 3 weeks to receive a pair of ballet flats and when they arrived, they had a strap that was sewn in twisted, so my daughter couldn't wear them. I saw that they ran small, so I ordered a size up, but they were still way too small. There was also dried glue all along where the sole joined the shoe. I sent images to get our refund, but they made us also go through the trouble of returning them to get the refund, even though it was very clear that the strap on one shoe was sewn in twisted. And it did take them well over a week to respond to my initial email.
Ordered a dress in Sept for my granddaughter to go to see Taylor Swift in late Oct. said it would come Oct 8 gave them plenty time and emailed them. They said due to the hurticane they are running late. But hurricane was week after Oct 8. So they were using that excuse. I explained why important we recieve it by the 24th as flying out the 25th. They said it should be on way. It never said coming. As a business owner myself I would of gone found that order and overnighted it to make customer happy. It never came in time. Thankfully we had a backup dress but was so disappointing that it came while we were gone! Plus it looks nothing like in picture! Yes it has fringe that moves like TS in fearless but the background shows so much when not moving and that isnt seen in picture. Will never order from Mia Belle girls ever again.
It took 3 weeks to receive a pair of ballet flats and when they arrived, they had a strap that was sewn in twisted, so my daughter couldn't wear them. I saw that they ran small, so I ordered a size up, but they were still way too small. There was also dried glue all along where the sole joined the shoe. I sent images to get our refund, but they made us also go through the trouble of returning them to get the refund, even though it was very clear that the strap on one shoe was sewn in twisted. And it did take them well over a week to respond to my initial email.
Ordered a dress in Sept for my granddaughter to go to see Taylor Swift in late Oct. said it would come Oct 8 gave them plenty time and emailed them. They said due to the hurticane they are running late. But hurricane was week after Oct 8. So they were using that excuse. I explained why important we recieve it by the 24th as flying out the 25th. They said it should be on way. It never said coming. As a business owner myself I would of gone found that order and overnighted it to make customer happy. It never came in time. Thankfully we had a backup dress but was so disappointing that it came while we were gone! Plus it looks nothing like in picture! Yes it has fringe that moves like TS in fearless but the background shows so much when not moving and that isnt seen in picture. Will never order from Mia Belle girls ever again.
It took 3 weeks to receive a pair of ballet flats and when they arrived, they had a strap that was sewn in twisted, so my daughter couldn't wear them. I saw that they ran small, so I ordered a size up, but they were still way too small. There was also dried glue all along where the sole joined the shoe. I sent images to get our refund, but they made us also go through the trouble of returning them to get the refund, even though it was very clear that the strap on one shoe was sewn in twisted. And it did take them well over a week to respond to my initial email.
Ordered a dress in Sept for my granddaughter to go to see Taylor Swift in late Oct. said it would come Oct 8 gave them plenty time and emailed them. They said due to the hurticane they are running late. But hurricane was week after Oct 8. So they were using that excuse. I explained why important we recieve it by the 24th as flying out the 25th. They said it should be on way. It never said coming. As a business owner myself I would of gone found that order and overnighted it to make customer happy. It never came in time. Thankfully we had a backup dress but was so disappointing that it came while we were gone! Plus it looks nothing like in picture! Yes it has fringe that moves like TS in fearless but the background shows so much when not moving and that isnt seen in picture. Will never order from Mia Belle girls ever again.
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