Review Time
I was kept informed by email throughout the process of my order and customer service was first classI received my glasses yesterday beautifully packaged in the designer case and boxI am very happy with this company and I would certainly recommend
I placed an order for two pairs of reading glasses on July 5, 2025, and at the time of purchase, I was advised that they would ship by July 22, 2025.I urgently need these glasses as my current pair is broken. I assumed that three weeks would be the maximum wait for standard frames, but as of today (23 July 2025), the order status still shows processing, with no indication of shipping.The automated chatbot has been unhelpful, and I have already emailed to request that if the glasses do not ship by 25 July 2025, I wish to cancel the order. I have not received any response. maybe a response to this forum will be received.
One big SCAMMY business! DO NOT BUY! The authenticity of their sunglasses are questionable. Glasses came with one arm bent, which they said had nothing to do with them, their website and invoice also indicate that they cover expenses related to duties which is not true, when item came in the boarder officer said that this was not possible and that nothing has gone to them. that unfortunately it’s a lie on the merchant’s part. DO NOT BUY unless you want to pay for overpriced fakes and duties that you’re going to have to pay for again once they come in. Never had such bad service!
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