Review Time
Ordered sunglasses which were in stock showed an estimated delivery time of a 2 weeks. Order placed in November, nothing received to date, received notification 3/12/25 saying order delayed, customer service informed me this is due to a warehouse processing. I informed them I still want the product ordered. Still nothing after more than a month. Let’s see when I actually receive the product ordered. Will update the review and inform date received. From current experience, I would not recommend you purchase from this site.
I’ve been eyeing the Miu Miu 09XV glasses for a while and I found them for a good price on the Mia Burton website with the Black Friday sale, so I immediately decided to purchase it with express shipping (which was around 61 Saudi riyals). Made my order on the 17th of November and received it on the 20th, and they didn’t disappoint. The packaging was perfect and the glasses were thoroughly protected and authentic. Even though I’ve purchased them before knowing this feature, but they also provide a helpful guide where you can open your front camera and see what the glasses look like on you. Mine turned out perfectly and I’m so happy with my purchased. I’ve also been eyeing another pair of glasses and I’ll 100% get them from here.
Made an order last week and I can already see where the bad reviews come from. Asked for an invoice and they sent me the wrong persons which is already a breach of data and now they're responding to my emails as if I am the person they meant to send the wrong invoice to. Literally not even acknowledging what I'm saying and responding to the wrong persons emails. They are clearly very disorganized and you should not trust them with your money or data. Look at the one star reviews on Trust Pilot and believe them before you order. I'll remove this comment once my cancellation and refund request is honoured.
Highly recommend!Was sceptical at first - purchasing replacement Gucci sunglasses that RRP for $730 for $336! 100% authentic and brand new - all tags, dust cloths and case.They even added an adhesive rerun label in case I didn’t like them!Great communication - super quick postage from Italy (all tracked at real time with DHL)So happy! Thanks team
I received a pair of sunglasses from Mia Burton 10 days ago. Upon my first use of the glasses, the came apart from the lenses. A small cap nut was not properly tightened on the frame and fell off causing the frame to come apart. Since the cap nut is so small, I am unable to locate it and repair the glasses myself. I contacted Mia Burton customer service regarding this recent purchase and the poor assembly of this product. I was told I have to cover all costs for replacement or repair which would be €90. Which is ridiculous considering Mia Burton sent me a poor quality and faulty product and should offer a complimentary replacement.
Mia Burton, from its store located in Palermo, Italy, shipped me a pair of sunglasses (bought via Farfetch, of which Mia Burton is a partner). Unfortunately, the sunglasses I received were either counterfeit or non-100% original, as they substantially differed from the same product as it is advertised on the manufacturer website. I contacted the Farfetch's customer service, but they have been unable to provide me with information clarifying my concerns. Even the manufacturer (Garrett Leight) could not confirm that the sunglasses I had received were really original.
I purchased what were advertised as Saint Laurent glasses from Mia Burton. After receiving them, I had two separate local optometrists inspect the frames, and both confirmed they were fake. When I asked for a refund, the company refused, claiming the “safety tag” had been removed. This is nothing but a scam. They hide behind technicalities to avoid accountability while selling counterfeit products.Avoid Mia Burton at all costs. If you want authentic designer eyewear, go directly to the brand’s retailer or trusted distributors like Nordstrom or Sunglass Hut.
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