miaburton.com

3.9
3.9 Based on 201 reviews

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Average Rating

3.9

/
5

201 Reviews

5 Star
66%
4 Star
5%
3 Star
2%
2 Star
3%
1 Star
23%

Filtered Reviews

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Review Time

Purchasing delays
Ordered sunglasses which were in stock…

Ordered sunglasses which were in stock showed an estimated delivery time of a 2 weeks. Order placed in November, nothing received to date, received notification 3/12/25 saying order delayed, customer service informed me this is due to a warehouse processing. I informed them I still want the product ordered. Still nothing after more than a month. Let’s see when I actually receive the product ordered. Will update the review and inform date received. From current experience, I would not recommend you purchase from this site.

1
Date of experience: Nov 23, 2025
Sarah Abdeen
Amazing!

I’ve been eyeing the Miu Miu 09XV glasses for a while and I found them for a good price on the Mia Burton website with the Black Friday sale, so I immediately decided to purchase it with express shipping (which was around 61 Saudi riyals). Made my order on the 17th of November and received it on the 20th, and they didn’t disappoint. The packaging was perfect and the glasses were thoroughly protected and authentic. Even though I’ve purchased them before knowing this feature, but they also provide a helpful guide where you can open your front camera and see what the glasses look like on you. Mine turned out perfectly and I’m so happy with my purchased. I’ve also been eyeing another pair of glasses and I’ll 100% get them from here.

5
Date of experience: Nov 21, 2025
Great product and fast shipping

Great product and fast shipping. Flawless experience!

5
Date of experience: Nov 20, 2025
Adrian Rus
100%

The best service includes customer service support shipping and a good price.Definitely I will order from you in the future.Thank you!Grazie!Ciao

5
Date of experience: Nov 20, 2025
Talia Kidane
Data Breach and disorganized

Made an order last week and I can already see where the bad reviews come from. Asked for an invoice and they sent me the wrong persons which is already a breach of data and now they're responding to my emails as if I am the person they meant to send the wrong invoice to. Literally not even acknowledging what I'm saying and responding to the wrong persons emails. They are clearly very disorganized and you should not trust them with your money or data. Look at the one star reviews on Trust Pilot and believe them before you order. I'll remove this comment once my cancellation and refund request is honoured.

1
Date of experience: Nov 14, 2025
Jennifer Amies
Highly recommend!

Highly recommend!Was sceptical at first - purchasing replacement Gucci sunglasses that RRP for $730 for $336! 100% authentic and brand new - all tags, dust cloths and case.They even added an adhesive rerun label in case I didn’t like them!Great communication - super quick postage from Italy (all tracked at real time with DHL)So happy! Thanks team

5
Date of experience: Nov 06, 2025
Nicholas Leandro
I received a pair of sunglasses from…

I received a pair of sunglasses from Mia Burton 10 days ago. Upon my first use of the glasses, the came apart from the lenses. A small cap nut was not properly tightened on the frame and fell off causing the frame to come apart. Since the cap nut is so small, I am unable to locate it and repair the glasses myself. I contacted Mia Burton customer service regarding this recent purchase and the poor assembly of this product. I was told I have to cover all costs for replacement or repair which would be €90. Which is ridiculous considering Mia Burton sent me a poor quality and faulty product and should offer a complimentary replacement.

1
Date of experience: Nov 02, 2025
Superb customer support and service

Superb customer support and service! Mia Burton's team has always been prompt in addressing queries about product, shipping and returns.They've earned a lifelong customer in me - would definitely recommend!

5
Date of experience: Sep 29, 2025
Massimo
Counterfeit or non-100% original sunglasses

Mia Burton, from its store located in Palermo, Italy, shipped me a pair of sunglasses (bought via Farfetch, of which Mia Burton is a partner). Unfortunately, the sunglasses I received were either counterfeit or non-100% original, as they substantially differed from the same product as it is advertised on the manufacturer website. I contacted the Farfetch's customer service, but they have been unable to provide me with information clarifying my concerns. Even the manufacturer (Garrett Leight) could not confirm that the sunglasses I had received were really original.

1
Date of experience: Sep 17, 2025
Dennis Kramer
Fake Designer Glasses – Scam Business

I purchased what were advertised as Saint Laurent glasses from Mia Burton. After receiving them, I had two separate local optometrists inspect the frames, and both confirmed they were fake. When I asked for a refund, the company refused, claiming the “safety tag” had been removed. This is nothing but a scam. They hide behind technicalities to avoid accountability while selling counterfeit products.Avoid Mia Burton at all costs. If you want authentic designer eyewear, go directly to the brand’s retailer or trusted distributors like Nordstrom or Sunglass Hut.

1
Date of experience: Sep 16, 2025

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