midphase.com

3.8
3.8 Based on 201 reviews

Web hosting and domain hosting services from Midphase. Established in 2003 Midphase is known for great hosting, great service and great pricing....

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Average Rating

3.8

/
5

201 Reviews

5 Star
66%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
27%

Filtered Reviews

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Review Time

Georgene Barnes
Customer service

Customer serviceWhat made my experience good is finally getting a response to my questions

4
Date of experience: Apr 17, 2023
Carole Powell
Amit saved me from myself!

I accidentally deleted the database that ran our website. Amit provided prompt and courteous service and was able to undo my mistake.

4
Date of experience: Apr 14, 2023
tchetcheman72
Midphase support has been fast and excellent

As always Midphase support has been fast and excellent.

5
Date of experience: Apr 14, 2023
Cole Wagner
very helpful

5
Date of experience: Apr 10, 2023
Rudy
This is a terrible company you cannot…

This is a terrible company you cannot trust. I lost everything I have done for 20 years as I trusted this company. Then one day there was an issue and my site was down. I tried to login to their site and was somehow locked out. No big deal right just call and get back in and submit a ticket. We'll they had no phone lines for 2 weeks, and there was literally no way to speak to them unless you submit a ticket, but you have to be logged in. Which I couldn't, so I was stuck with no one I could contact as they literally had no phones! What kind of a hosting company leaves you in the lurch like that! I had to abandon everything and go immediately to godaddy (which I didn't want to). But they were the fastest who could get my site back up! So screw Midphase, they are a horrible company and do not go there!

1
Date of experience: Apr 07, 2023
Bill
The new 2 stage authentication is ill thought

All my sites are down. I am locked out of my account. IP access to cpanel is blocked because the new 2 stage authentication relies on cookies that get removed when cache is cleared .The support team is great but the authentication has proven buggy and it is a poor design. A good design would force an alternate email backup address to avoid problems like mine. I can't call, phones are down, I can't chat because I can't authenticate.I'm ready to end a 15 year relationship with midrange

5
Date of experience: Apr 05, 2023
Manuel Rogers
Quickly helped with two questions

Quickly helped with two questions of how to access cPanel and knowledge base.

5
Date of experience: Apr 03, 2023
Carrie Anne Powell
Benjamin was extremely helpful and was…

Benjamin was extremely helpful and was able to fix the problem quickly. Outstanding service

5
Date of experience: Apr 03, 2023
Audra Turner
Daniel 100% took care of my SSL issue…

Daniel 100% took care of my SSL issue and got my site back up after an internal glitch with Midphase. Took a bit but he stayed with it until resolved. As usual, Midphase came through for me. 20 years and running, I remain the happy client.

5
Date of experience: Mar 31, 2023
KentFisto49
Prompt, accurate, friendly assistance via chat

Prompt, accurate, friendly assistance via chat.

5
Date of experience: Mar 31, 2023

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Business Details

  • Web hosting and domain hosting services from Midphase. Established in 2003 Midphase is known for great hosting, great service and great pricing.

  • language https://www.midphase.com

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