Name: www.bikeexchange.com
Telephone: 9493442444
Rating: 4.2

customer John Parker Guest

4 months ago

Just bought the bike so I don’t know…

Just bought the bike so I don’t know yet.

Date of experience: Oct 22, 2025

John Barnet Guest

4 months ago

Great Online Experience!!

Great online experience - super easy to order a bike for my wife. Great communication by the staff. The bike was ready within 48 hours. Pickup was super quick.

Date of experience: Oct 12, 2025

customer Guest

4 months ago

Great service and quick delivery

The bike arrived quickly and was easy to put together and ride. I need help setting up the smart sense and you did it in the store. Great service.

Date of experience: Oct 08, 2025

customer Guest

4 months ago

Excellent service.

Date of experience: Oct 07, 2025

BGarland Guest

5 months ago

Called for advice -- purchased -- ended up with bait-and-switch.

Called for advice. Person who answered was very nice and provided decent advice. Said they would reach out to vendor and get back to me, but never did. I ended up ordering anyway -- order went through and CC was charged. Received "oh no" email from vendor (Victory Bicycle Studio) saying bike is no longer available. Vendor (Victory Bicycle Studio) then "generously" offered to sell me two different bikes -- one at $1,000 more and another at $2,000 more. Complete bait-and-switch by Victory Bicycle Studio. Bike Exchange offered free shipping on any other bike on their site, but they had noting comparable for me to purchase. Not an adequate remedy and very dismissive. Ultimately refunded.

Date of experience: Sep 25, 2025

Marcy Guest

5 months ago

Even has hard to find models!

Was able to order a specific bike I could not find anywhere... even using the manufacturer's network of stores. Bike delivered super quickly in excellent condition!

Date of experience: Sep 23, 2025

Dave Armento Guest

5 months ago

Excellent customer service.

Date of experience: Sep 23, 2025

customer Guest

5 months ago

Everything was great

Everything was great. Received the bike in a timely fashion. Shipping was way too much though. With a five thousand dollar bike, shipping should be included.