minoxidil-direct.com

2.7
2.7 Based on 114 reviews

We are leading UK Suppliers of Kirkland 5% & Rogaine 5% Minoxidil products for both Men and Women. Fast Delivery of Minoxidil to the UK and Worldwide....

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Average Rating

2.7

/
5

114 Reviews

5 Star
39%
4 Star
3%
3 Star
0%
2 Star
2%
1 Star
56%

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Kimble Adams
I have ordered an item on 11 June still…

I have ordered an item on 11 June still the my order has not been received, I have sent many emails bu no response at all. This is the worst company I have used.

1
Date of experience: Jul 23, 2020
Evan Baker
Never shipped my order

I ordered in early June. I waited a full month before contacting them because of the 4-5 week shipping time due to covid, but I was worried because my order was still marked as “processing” as if it hadn’t even been shipped yet. They never answered my message. I got a full refund through PayPal today, but still no information as to whether my order will ever be fulfilled. The worst part in all this, other than the total lack of communication, is that I’m still getting near daily promotional emails guaranteeing express delivery.Not sure what’s going on with the company, but it feels a lot like they’ve fully stopped business and didn’t tie up a single loose end.

1
Date of experience: Jul 22, 2020
Never shipped my order

I ordered in early June. I waited a full month before contacting them because of the 4-5 week shipping time due to covid, but I was worried because my order was still marked as “processing” as if it hadn’t even been shipped yet. They never answered my message. I got a full refund through PayPal today, but still no information as to whether my order will ever be fulfilled. The worst part in all this, other than the total lack of communication, is that I’m still getting near daily promotional emails guaranteeing express delivery.Not sure what’s going on with the company, but it feels a lot like they’ve fully stopped business and didn’t tie up a single loose end.

1
Date of experience: Jul 22, 2020
Walt Coleman
Ordered on the 8th of June

Ordered on the 8th of June, was told that 4-5 a week delay was to be expected. After waiting for 5 weeks, I emailed to enquire about my order, I have yet to hear a response from them. I’ve ordered with them before and their delivery time was very quick so I’m assuming they’ve been hit hard by COVID-19. Is there a minoxidil shortage?Unfortunately, I didn’t order through PayPal, so I don’t know how I will get a refund.

1
Date of experience: Jul 21, 2020
Horatio Butler
Ordered on the 8th of June

Ordered on the 8th of June, was told that 4-5 a week delay was to be expected. After waiting for 5 weeks, I emailed to enquire about my order, I have yet to hear a response from them. I’ve ordered with them before and their delivery time was very quick so I’m assuming they’ve been hit hard by COVID-19. Is there a minoxidil shortage?Unfortunately, I didn’t order through PayPal, so I don’t know how I will get a refund.

1
Date of experience: Jul 21, 2020
Sylvester Fisher
Should be given a Zero rating and taken…

Should be given a Zero rating and taken to court. My feedback is the same as the others. When placing the order, it mentioned that delivery is 4 - 7 days (which I knew was unrealistic) but after 6 weeks, there is no update. Have send 3 mails to their customer service but nobody has bothered to respond. Since I ordered via Paypal, have raised a complaint with them, hoping that I will get a refund back

1
Date of experience: Jul 15, 2020
Ramsey Barnes
Should be given a Zero rating and taken…

Should be given a Zero rating and taken to court. My feedback is the same as the others. When placing the order, it mentioned that delivery is 4 - 7 days (which I knew was unrealistic) but after 6 weeks, there is no update. Have send 3 mails to their customer service but nobody has bothered to respond. Since I ordered via Paypal, have raised a complaint with them, hoping that I will get a refund back

1
Date of experience: Jul 15, 2020
I feel they are Scammers

I feel they are Scammers. I tried to process a order. I get a message stating Invalid Payment. I use Pay Pal on line only. Tried to contact them through their contact method numerous times . NO RESPONSE!! They are located in the U.K. with Plant in Florida, NO answer on the phone either just a message mail box is full. I went some where else. More expensive but free shipping.

1
Date of experience: Jul 14, 2020
PM82
I feel they are Scammers

I feel they are Scammers. I tried to process a order. I get a message stating Invalid Payment. I use Pay Pal on line only. Tried to contact them through their contact method numerous times . NO RESPONSE!! They are located in the U.K. with Plant in Florida, NO answer on the phone either just a message mail box is full. I went some where else. More expensive but free shipping.

1
Date of experience: Jul 14, 2020
Addison
Same reason as all the other 1 stars…

Same reason as all the other 1 star reviews on here.Made an order on the 12th of June, and have had 0 updates on what is happening with it. On their website it is still noted as "Processing".They mention 5-6 week "Lead" times on orders, but to have it stuck at "Processing" for 4 weeks?I emailed them twice about it, with no response, and then another time to cancel my order. Still no response.Of course, they are still able to take your money, and send out Marketing emails. Even one to rub it in and say that my supply should have run out by now...Simply put. Do not order from these guys. You will get screwed over.

1
Date of experience: Jul 13, 2020

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