Review Time
Am still a paid customer, for now.I had entered my mortgage payment as 'rent', today I downloaded my Experian credit report and was alarmed to find Moneyhub had shared this info!!!I guess I didn't read the T&C's carefully enough.
I like Moneyhub because it gives me a comprehensive view of (most of) my banking/savings accounts. Plus, I have total confidence that my accounts are safe and not vulnerable to hackers etc., as Moneyhub doesn't support initiating actions like payments or direct debits. However Moneyhub has always fallen a little short of my expectations as, with a little more development, it could allow me to gain greater insight into my data by means of reports, graphs and improved categorisation.
I like Moneyhub because it gives me a comprehensive view of (most of) my banking/savings accounts. Plus, I have total confidence that my accounts are safe and not vulnerable to hackers etc., as Moneyhub doesn't support initiating actions like payments or direct debits. However Moneyhub has always fallen a little short of my expectations as, with a little more development, it could allow me to gain greater insight into my data by means of reports, graphs and improved categorisation.
Problems due to no API being provided by financial institutions are frustrating, but understandable. Continual complaints about poor customer service, stretching back months are more of a concern. Lots of apologies, very little action.What’s going on Moneyhub? Please don’t say that you’re working on it. What you need now is transparency.
Problems due to no API being provided by financial institutions are frustrating, but understandable. Continual complaints about poor customer service, stretching back months are more of a concern. Lots of apologies, very little action.What’s going on Moneyhub? Please don’t say that you’re working on it. What you need now is transparency.
Firstly, MoneyHub is the best I have found in terms of connectivity between different investments, bank accounts, credit cards, house etc.The User Interface could definitely be better at making your outgoings and incomings clearer, it could use an analytics dashboard type of approach that would be far more useful, but the information is at least there. Also it does not try to sell you stuff and have other gimmicks like some platforms.Although it connects to more than other systems, the connectivity is the main reason I can’t give it 5 stars. This is mostly caused by the banks and other organisations, but MoneyHub could do better. The banks etc that use open banking work well, whereas many of the other connections often have problems. This can be because the other organisations are deliberately blocking the connection, or just that they have changed their systems and so MoneyHub has to update the connection their side.This is extremely frustrating, but not really MoneyHubs fault. I still use it because it’s overall easier than manually copying stuff to a spreadsheet. But the open banking standard should really be imposed on all financial organisations. It’s our data and they force you to use their often terrible tools.
Firstly, MoneyHub is the best I have found in terms of connectivity between different investments, bank accounts, credit cards, house etc.The User Interface could definitely be better at making your outgoings and incomings clearer, it could use an analytics dashboard type of approach that would be far more useful, but the information is at least there. Also it does not try to sell you stuff and have other gimmicks like some platforms.Although it connects to more than other systems, the connectivity is the main reason I can’t give it 5 stars. This is mostly caused by the banks and other organisations, but MoneyHub could do better. The banks etc that use open banking work well, whereas many of the other connections often have problems. This can be because the other organisations are deliberately blocking the connection, or just that they have changed their systems and so MoneyHub has to update the connection their side.This is extremely frustrating, but not really MoneyHubs fault. I still use it because it’s overall easier than manually copying stuff to a spreadsheet. But the open banking standard should really be imposed on all financial organisations. It’s our data and they force you to use their often terrible tools.
Ive been using Moneyhub for a few months and my initial impression was very good.However I agree with other reviewers whose recent experience has been poor.One of my accounts has shown no transaction info since early in October, even when the connection is refreshed. Every time I log on, I need to refresh some connection or other, and recently these have frequently failed, meaning time spent and no up-to-date information - defeating the purpose of having the app.Support does not reply when these issues are raised.I intended to buy the subscription, but that is now unlikely.UPDATE: following the response, below, from Moneyhub I've downgraded from 3 to 2 stars.
Ive been using Moneyhub for a few months and my initial impression was very good.However I agree with other reviewers whose recent experience has been poor.One of my accounts has shown no transaction info since early in October, even when the connection is refreshed. Every time I log on, I need to refresh some connection or other, and recently these have frequently failed, meaning time spent and no up-to-date information - defeating the purpose of having the app.Support does not reply when these issues are raised.I intended to buy the subscription, but that is now unlikely.UPDATE: following the response, below, from Moneyhub I've downgraded from 3 to 2 stars.
Moneyhub has its strengths but also some noticeable weaknesses. Initially, connecting all accounts, including major banks, was seamless. However, the promised detailed analysis falls short, and some accounts, like Vanguard, require manual updates. Customer service is a significant drawback, with responses often delayed or non-existent. There have been issues with missing transactions, and syncing certain accounts can be problematic. While the six-month free trial is a nice touch, there's noticeable room for improvement to retain users in the long term.
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Moneyhub puts you at the centre of your financial universe, giving you unrivalled clarity and control over all aspects of your finances. We help our users plan and manage their finances with spending analysis, budgeting, investment tracking and scenario modelling based on an aggregated view of their financial data. Open Banking is at the heart of a lot of innovation in FinTech, and we are at the heart of the action.See more
