msccruises.com

2.1
2.1 Based on 77 reviews

MSC Cruises offers cruise vacations all around the world. Learn about our cruises from 2020 to 2021, vacation deals, and more, or call us at 1-833-207-4092....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.1

/
5

77 Reviews

5 Star
15%
4 Star
5%
3 Star
9%
2 Star
9%
1 Star
62%

Filtered Reviews

Filter Reviews

Review Time

SC40
Give it a chance.

Good value cruise on MSC Virtuosa. Southampton, La Rochelle, Bilbao, La Coruna, Le Harve, back to Southampton. End June/early July 2022.The restaurant food was always delicious. The roasts (when offered) were very generous portions. The buffet food isn't great quality. Stick to the (inclusive) restaurant. Be advised though that the choices are limited. It's a set menu every lunch and dinner. If (like me) you can't eat fish/seafood; choices are limited. I'm not vegan or vegetarian but it seems like they'd struggle. Shows are short. Only 30 - 45 minutes. No West End shows. During the day the pools and hot tubs get busy. Lounges/bars get crowded in the evening and nowhere to sit. But.... The cocktails are very nice. (I went for the drinks package). Although limited choices; the set lunches and dinners were delicious. Nice lounges and sea views. IF you can find a seat. I highly recommend "Adjeerez" (am I spelling that right?). This is a £15 show and you get a free drink. (note some shows are free, others you pay for). Adjeerez has a plot but tbh I feel it's more about the visual experience. Think a bizarre mix of.... Commedia Del Arte style costumes, chess, opera, ballet, dance and the circus. Throw in some hoops, diabolos, ropes, wires, led screens and you've got a show. The choreography was impressive and the performers are highly skilled. VERDICT: It took me a little time to settle in, but.... This wasn't terrible. Room for improvement but still a good value break. Got better as it went on. Staff were fantastic.

4
Date of experience: Jun 29, 2022
Julia Pittman
Fantastic company with morals.

5
Date of experience: Mar 15, 2022
Darla
Awful experience

Awful experience. Stay away

1
Date of experience: Mar 15, 2022
malostronger99
Temporary

Temporary TemporaryTemporary withdrawal

1
Date of experience: Mar 14, 2022
D4rKneX97
Stranded on a desert island

It’s likely you’ll be left stranded on a desert island. It’s temporary lads. Don’t bother!

1
Date of experience: Mar 14, 2022
Neykzah64
Honesty is not their top competence

When all is well, I'm sure MSC offers some good cruises, but honesty and transparency is not speicelly high with the company.On their website - and in the information you get by - you are allowed to go ashore if you follow the country's rules.At the very bottom of a FAQ, however, it was stated that children are not allowed to go ashore - completely regardless of the fact that all countries on the route precisely and explicitly accept children. Willingness to answer questions the problem was not present at all. Emails were ignored and it was not possible to talk to someone other than a poor employee in customer service who of course could say neither one nor the other. Refund was of course not possible.Now we must look forward to seven days on a ship we are not allowed to leave. Wow.By the way, segregating by age is discrimination, no doubt.

1
Date of experience: Mar 01, 2022
Sam Lewis
msc doesnt answer me after a pretty…

msc doesnt answer me after a pretty significant problem in my tripi sent 5 messages to 6 email addresses once every week.

1
Date of experience: Feb 26, 2022
Carmelita W.
You simply the best👍

My wife and I will always have happy memories of our first cruise in 2017. We booked on the MSC Sinfonia from Cape Town to Venice May 5 2017. I only haven praise for the staff and crew and the entire entertainment crew. They were simply the best. The food was a delight and so were the guests at our table. We booked another cruise later this year or early next year. Thank MSC you made our trip memorable.

5
Date of experience: Jun 21, 2021

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • MSC Cruises offers cruise vacations all around the world. Learn about our cruises from 2020 to 2021, vacation deals, and more, or call us at 1-833-207-4092.

  • language https://msccruises.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More