Review Time
Placing the order was easy, and I appreciated the range of payment methods available. I selected Klarna. I bought a stylish shoe and tracked every step of the process until it arrived at my home even sooner than expected. I will definitely order again.
Ordering was straightforward, and I appreciated the multiple payment options available. I chose Klarna. I purchased a great shoe and was able to track every step of the process until it arrived at my doorstep even ahead of schedule. I will certainly order again.
I received the shoes, returned them, and was informed via email that I would receive a refund. Months have passed since that email, and I am still waiting for my money. I've sent multiple emails to the company, but there's been no response. I just want my money back.
A few weeks ago, I provided feedback regarding my situation, and I was contacted by one of the founders who clarified everything and resolved the issue. I appreciate the attention and effort to improve services. Thanks for being proactive in addressing concerns.
Update: After much back and forth, the store offered me a 20% discount on the defective item. My experience was quite disappointing. My order arrived on October 28 (almost 4 weeks later), and a defect occurred shortly after normal use. When I reported it, the shop was unhelpful, adhering strictly to internal policies and disregarding basic consumer rights. Their customer service was not supportive.
I purchased a pair of sneakers from this store and received them on time; however, the size was incorrect. I requested a return on October 30, 2025. The product was sent back correctly, but I haven't heard anything about my refund since then. I've contacted support, but the responses are always the same: they are reviewing it. Unfortunately, I cannot recommend this store for purchases.
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