mylivia.com

3.7
3.7 Based on 201 reviews

Revolutionize your menstrual pain relief with Livia – The Off Switch for Menstrual Pain! This FDA-cleared wearable employs patented SmartWave™ Pain-blocking Technology, delivering rapid relief in just 30-to-60 seconds. Trusted by 250,000 users globally wi...

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Average Rating

3.7

/
5

201 Reviews

5 Star
63%
4 Star
5%
3 Star
1%
2 Star
3%
1 Star
27%

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Review Time

imTaimo
Burns your skin and doesn't work

The device is way too expensive. Stopped working properly after 1 month. Adhesive leaves red painful marks on my body, and livia makes it feel like your skin is burning when using it. Not to mention they trap you with a subscription fees for a year before you can cancel it. Don't buy

1
Date of experience: Oct 23, 2024
Jess Johnson
No way to cancel subscription

No way to cancel subscription. Customer support doesn't help as their instructions are not accurate. The instructions over email are inaccurate for canceling the subscription. I have screenshots if helpful.

1
Date of experience: Oct 15, 2024
Denzel Kelly
Cancelled but still charged

I bought this as a gift, however didn't realise the subscription that came with the package i'd unwittingly bought was on automatic renewal. I thought it was a one time purchase, apparently not, they continue to charge me a fee every 6 months. And when I tried to cancel this "service" there is no direct way to achieve this through your account, instead you must contact customer service to make the option available to you. This however didn't work for me the first time I attempted to cancel back in April, it wasn't until October I realised they had charged me again! And they assure me that my account is cancelled, but didn't mention the money they've taken? Absolutely awful company, would never recommend to anyone! Good luck to whoever purchases from them in the future, you'll need it.EDIT: 15/10/24They emailed me yesterday afternoon to inform me that I wont receive any refund and that it was my fault they didn't listen to my first request to cancel in April. I replied that I was disappointed and upset and I'd be leaving reviews reflecting my feelings and experience. However this morning they emailed to let me know they've actually decided to refund me October's charge. Bear in mind this charge is for gel pads for the device, I've never recieved any gel pads, ever.This doesn't change my opinion of this company, if I could give them no stars I would.

1
Date of experience: Oct 14, 2024
Booth
Life-Saver!

OTC drugs will not help me anymore! I can actually stand up because of my Livia!

5
Date of experience: Oct 09, 2024
Gina Morris
Great product, quick delivery.

She likes it and it works good. Package arrives sooner than you would expect. Will definitely be buying more of it. Adi does a good job of helping you with issues and questions. Just be careful with the addresses when ordering.

5
Date of experience: Sep 24, 2024
So wonderful.

So wonderful.I have always had difficult painful cycles. From the first use, this has been wonderful & I have recommended to anyone who will listen.

5
Date of experience: Aug 29, 2024
Teddy R.
so much relief!!

this device gives me so much relief. I have such bad cramps the only thing I can do is just curl up in a ball. this literally stops those cramps for me. I put this on, wait and in a little bit my cramps are either gone or significantly better. i was skeptical and only bought it because it was on sale, otherwise I couldn't afford it. I waited months before making this review to make sure it really works and im confident that it does. so worth it. I've also seen reviews mention that they can't get the 6 month supply replacement gel pads with the subscription but I had no trouble with doing that and just recieved my first 6 month supply restock for free with the subscription. Definitely recommended this product!

5
Date of experience: Aug 25, 2024
Coral
really scummy company

really scummy company, profiting off of people with period’s pain. if the product works for you and you don’t have to return it it’s probably fine, more expensive than they make it seem because you’re paying a subscription for nothing, but fine. If it doesn’t and you want to return it there’s multiple hoops to jump through, you have to pay to ship it, and you don’t get refunded on the “subscription”. not worth it.

1
Date of experience: Aug 21, 2024
Kierra
Great for usual period and pain.

Great for usual period and pain.Great for general periods with pain. The batteries will last a day as long as it is low and not on all the time. I have 2 so I can swap during the day when batteries run out. I also have 8 days + of period every month and have found the sticky pads last 2 days when on all day. They don't survive being put on and taken off multiple times.

5
Date of experience: Aug 21, 2024
Tod
My daughter has very painful periods

My daughter has very painful periods, her cramps last the whole 7 days. She would have to take Midol and 3 ibuprofen’s at the same time just to get a little relief. She now just wears her Livia and doesn’t have to take pills to manage her pain!! So worth the money. We also had an issue with the pad breaking and they sent a new one right away at no charge! Best product and great customer service!! Please don’t ever go out of business ❤️

5
Date of experience: Aug 21, 2024

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Business Details

  • Revolutionize your menstrual pain relief with Livia – The Off Switch for Menstrual Pain! This FDA-cleared wearable employs patented SmartWave™ Pain-blocking Technology, delivering rapid relief in just 30-to-60 seconds. Trusted by 250,000 users globally with 10,000 Five-Star reviews across various platforms, Livia is 100% drug-free, clinically tested, and compact for discreet wear. Customize your Livia to match your style, and revel in continuous relief through its enduring battery and USB rechargeability. The comprehensive kit ensures you have everything you need. Say goodbye to menstrual pain, and hello to Livia!
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  • email support@mylivia.com
  • call +18883723761
  • language https://www.mylivia.com

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