naturstep.de

1.2
1.2 Based on 230 reviews

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Average Rating

1.2

/
5

230 Reviews

5 Star
3%
4 Star
0%
3 Star
1%
2 Star
1%
1 Star
94%

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Max Adams
The shoes to small not from Germany as…

The shoes to small not from Germany as made to believe so poor quality and I did pay the £21 to send them back tracked to China yes China end of March to get £49 back from them, still waiting. I thought I was buying German shoes their workmanship is good but will never buy off Internet again

1
Date of experience: Apr 03, 2025
jok3rgame99
Definitely do not use this company

Definitely do not use this company. They market themselves as a UK based however when you look into their website, they are based in Hong Kong China. Their service is abysmal. The quality of their shoes is poor. And their delivery time is totally unacceptable. Highly un recommended.

1
Date of experience: Apr 03, 2025
Lorelei
Thanks to the reviews We Decided not to purchase

Thanks to the reviews informing of difficult returns i have decided not to purchase a Naturstep shoe

1
Date of experience: Apr 03, 2025
KC59
Definitely do not use this company

Definitely do not use this company. They market themselves as a UK based however when you look into their website, they are based in Hong Kong China. Their service is abysmal. The quality of their shoes is poor. And their delivery time is totally unacceptable. Highly un recommended.

1
Date of experience: Apr 03, 2025
AquWaZe
Thanks to the reviews We Decided not to purchase

Thanks to the reviews informing of difficult returns i have decided not to purchase a Naturstep shoe

1
Date of experience: Apr 03, 2025
malostronger
What a con

The sandals took ages to arrive and they were awful - I usually take 4 1/2 but ordered size 5. I couldn't even get them on and they were cheap plastic rubbish. I tried to return them for a refund, it turned out to be impossible

1
Date of experience: Mar 20, 2025
Nicki B.
What a con

The sandals took ages to arrive and they were awful - I usually take 4 1/2 but ordered size 5. I couldn't even get them on and they were cheap plastic rubbish. I tried to return them for a refund, it turned out to be impossible

1
Date of experience: Mar 20, 2025
Spring Carter
Dreadful customer service

Dreadful customer service. Will only return payment on wrong size if the item is sent to China at customer expense!Same shoes cost less if bought through Amazon!

1
Date of experience: Mar 19, 2025
Magnolia Lewis
Dreadful customer service

Dreadful customer service. Will only return payment on wrong size if the item is sent to China at customer expense!Same shoes cost less if bought through Amazon!

1
Date of experience: Mar 19, 2025
Shahaf Clark
Shoes are rubbish

Shoes are rubbish. Just targeting old people to make a buck. Do not buy. Could buy better shoes for £20

1
Date of experience: Mar 18, 2025

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