naturstep.de

1.2
1.2 Based on 230 reviews

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Average Rating

1.2

/
5

230 Reviews

5 Star
3%
4 Star
0%
3 Star
1%
2 Star
1%
1 Star
94%

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Review Time

Melissa Harris
Poor quality, scammy return policy

While the products are being advertised as high-quality and such, the actual quality of the product is very poor and not at all as advertised. Even though the products are, according to the package sticker, sent from a German warehouse, they have to be returned to China at high costs, making it financially unattractive to do so. For me, this constitutes a scam as the products are definitely not worth the price tag put on them and getting your money back is basically impossible. Avoid at all costs!

1
Date of experience: Jan 10, 2025
Steve Harris
Scammy return policy

Scammy return policyProhibitive shipping costs for returns, which "need" to be sent to Hongkong, even though shipping was from Germany. Never again.

1
Date of experience: Jan 08, 2025
Scammy return policy

Scammy return policyProhibitive shipping costs for returns, which "need" to be sent to Hongkong, even though shipping was from Germany. Never again.

1
Date of experience: Jan 08, 2025
Kenji W.
Super customer support

5
Date of experience: Nov 22, 2024
Tristan Obrien
Super customer support

5
Date of experience: Nov 22, 2024
Alex R.
Cheap quality, No "Abroll" Technique,

Delivery took 16 days from order to arrival. The Naturstep Shoes offer absolutely no support, very thin soles, very cheap quality, no orthopedic advantages whatsoever. The "Abroll" form is simply something they built into their website. The shoes have thin flat soles. Don't be fooled by their advertising. Would give no stars at all but this website only allows a minimum of a one star rating. I hope other consumers can profit from my experience.

1
Date of experience: Sep 12, 2024
Clarence Cooper
Cheap quality, No "Abroll" Technique,

Delivery took 16 days from order to arrival. The Naturstep Shoes offer absolutely no support, very thin soles, very cheap quality, no orthopedic advantages whatsoever. The "Abroll" form is simply something they built into their website. The shoes have thin flat soles. Don't be fooled by their advertising. Would give no stars at all but this website only allows a minimum of a one star rating. I hope other consumers can profit from my experience.

1
Date of experience: Sep 12, 2024
Ebony F.
Return to China which costs 45 euros

Return to China which costs 45 euros. Total rip off!!!

1
Date of experience: Aug 21, 2024
Addison Reed
Return to China which costs 45 euros

Return to China which costs 45 euros. Total rip off!!!

1
Date of experience: Aug 21, 2024
Sr_ZombieKiller_
The shoes are of poor quality and there…

The shoes are of poor quality and there is no sign of a natural product.Returns only possible to China although it is a German online shop. Return costs then very high.

1
Date of experience: Aug 02, 2024

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