naturstep.de

1.2
1.2 Based on 230 reviews

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Average Rating

1.2

/
5

230 Reviews

5 Star
3%
4 Star
0%
3 Star
1%
2 Star
1%
1 Star
94%

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Perry
Cheap

How come there’s all these bad reviews on trust pilot yet on Natrustep they have 5 stars. So if you’re reading this it’s too late, you’ve been conned like the thousands whose comments are exactly true. Not based in the Uk, not orthopaedic, cheap plastic. 14 day money back (well that’s a joke). Report to your local trading standards

1
Date of experience: May 09, 2025
Teddy S.
This company is a fraud the shoes are…

This company is a fraud the shoes are completely not what they show you in their advertisements for the prices paid they are only worth £5 and that’s to much a pair of flip flops would be better on your feet disgusting sandals

1
Date of experience: May 09, 2025
pierreempire46
Avoid like the plague

Like other reviewers, I wish I’d read these reviews first. Sizing appalling - I ordered a 6.5 after following the advice on the website. What I received was more like a 4.5; my big toe actually hung over the front edge of the sandal! The parcel took ages to arrive and I’m not holding my breath for a refund after contacting ‘Chatbot Emma’. Quite passive/aggressive language used in the probably AI generated reply: ‘Please send your inquiry only once via email. Repeated replies to your ticket or sending a new email with the same concern (for example, one or two days later) will cause your ticket to be placed at the end of the queue and treated as a new request’ in other words ‘go away and stop wasting your time, you’re not going to see your money again’. DO NOT use this company and warn as many people as you can to do the same. Total scammers.

1
Date of experience: May 09, 2025
Karen Cook
Scam

Waited weeks for them to come ,when they got here they cheap Chinese reddish and they were 40 pounds, and to small.beware don't buy sandles from them when you can get them tor a tenner at the market, ripped off.

1
Date of experience: May 08, 2025
Waverly Wright
Scam

Waited weeks for them to come ,when they got here they cheap Chinese reddish and they were 40 pounds, and to small.beware don't buy sandles from them when you can get them tor a tenner at the market, ripped off.

1
Date of experience: May 08, 2025
Newgi
Naturstep rip off

Do not order from this company, shoes I ordered are fit for nothing, I just wish I had read the reviews before I parted with my money, they claim to be UK based, clearly untrue 😡😡

1
Date of experience: May 07, 2025
Melina W.
Naturstep rip off

Do not order from this company, shoes I ordered are fit for nothing, I just wish I had read the reviews before I parted with my money, they claim to be UK based, clearly untrue 😡😡

1
Date of experience: May 07, 2025
Jacqueline Scott
DO NOT BUY FROM THIS COMPANY THEY ARE…

DO NOT BUY FROM THIS COMPANY THEY ARE CROOKS. Based in China, the sandals I bought cost £39.90 and when they arrived they were very bad quality. I did send them back, at a cost of £13.60 to the address in China, but the parcel is still 'pending', they are a dishonest company and their website needs removing. I have reported them to Action Fraud, please do the same so this bunch of crooks can be closed down.

1
Date of experience: May 06, 2025
Mavis Turner
DO NOT BUY FROM THIS COMPANY THEY ARE…

DO NOT BUY FROM THIS COMPANY THEY ARE CROOKS. Based in China, the sandals I bought cost £39.90 and when they arrived they were very bad quality. I did send them back, at a cost of £13.60 to the address in China, but the parcel is still 'pending', they are a dishonest company and their website needs removing. I have reported them to Action Fraud, please do the same so this bunch of crooks can be closed down.

1
Date of experience: May 06, 2025
UnyGo
Robbery

Checked tracking for my £45 shoes, originates in China, exact same shoes on Temu £11 - £15Appears the take your order and payment, then they buy from Temu with your address, making a decent profit. Unscrupulous trading !!!

1
Date of experience: May 05, 2025

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