Review Time
The company has performed very well in resolving an issue with their product. I felt listened to and they resolved the issue fully with a simple set of messages with a single customer service rep. Nothing short of professional excellence.Companies show their true customer service when things don't go to plan, they did very well here.
12 months after purchasing two bottles one ‘flask’ appeared to fail. As they are used on a daily basis we made contact, by email, asking about warranty.Denis replied immediately and without hesitation replaced the part. Excellent service from a quality Company & product.
These are really fabulous water and coffee cups. The best I've ever used. The after sales service is amazing. My coffee cup which is in constant use for well over 2 years developed an issue with the seal. I contacted Ocean Bottle and within 10 minutes they had a new lid on the way to me. Now that is excellent service. Lovely friendly emails. They are true to their word to save the oceans from plastic waste. My cup doesn't need thrown away thanks to them they are providing a new lid free of charge so I can carry on using it. Brilliant Company
A exceptionally high quality travel mug. Non leak proof lid (I tried) and 360 drinking lid make this a perfect daily work mug. The huge choice of colours is brilliant too and the option to engraved makes this the best travel mug I have come across. Most importantly, it fits in car cup holders!
The bottles are fantastic in terms of ergonomically designed well. They're great quality and look fab too. The customer service is exceptionally fast in answering any questions & I love that you can track your refills in the app with the bonus of it resulting in more plastic collected from our oceans. Everyone should have a Ocean Bottle.
I received an ocean bottle as a gift after lots of research. The cup is fantastic and keeps my strong coffee hot all day, keeping me steadily caffeinated and not needing to risk naff instant. The seal on the lid broke. I emailed customer support on Sunday afternoon, I received a reply before 9am Monday morning and after a couple of emails with more details a replacement was sent out before lunchtime. Brilliant product and fabulous customer service from Denis.
Use Ocean 🌊 Bottle for your next water bottle and flask purchase, they come with a 10 year guarantee and they are removing plastic from our oceans 🌊 at the same time . Their customer service is 5 star 🌟 too . Thank you ocean bottle
Not a fan of fully metal bottles, so it was great to find a partially plastic version that's still much better for the environment.Only downside is that you can't add the bottle to the app without nfc - my phone doesn't support this which is a shame.
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Turning our plastic problem into a force for good. Award-winning ocean impact reusable bottles.
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