Review Time
Store is a disaster. One person at register. Americans would do well to stop being trained. These stores are training us to stand in line. Products are not priced. Workers don't care. I have compassion for the worker. Ollies simply will not see me much. Do they need me? Not really. Do they need customers absolutely. Time will make the change one way or another.
Store is a disaster. One person at register. Americans would do well to stop being trained. These stores are training us to stand in line. Products are not priced. Workers don't care. I have compassion for the worker. Ollies simply will not see me much. Do they need me? Not really. Do they need customers absolutely. Time will make the change one way or another.
I went to the Ollies In Moline, IL.. Good store, but check-out is always a nightmare. Today, a long line with just one very slow cashier. The people in front of me had shopping carts with tons of merchandise to buy, while I had 3 items. After 10 minutes of waiting and a line that hadn't moved, I realized I was going to be waiting at least another half hour. I threw my stuff on the floor and walked out in discuss. That's the second time I had to do that.. Good prices, but absolutely rotten service. God forbid they call another cashier to the front to open one of the other 4 unmanned cash registers.
I love ollie's, but I went into ollie's in lake city,oh my it was bad. You could not walk down any iles because stock piled up,I mean down every Ile boxes every were,I ask the cashier what's was going on she just said by the end of the day we do the best we can and we short handed. I hope yull can get this under control so people can shop.
One day I came in here with my dad and I have a service animal dog that sits in the cart to reach my chest inner lady told me I cannot coming here with him in the car he had to be on the ground which I tried to explain to her why he was in the cart me and my dad said to leave because there's no way he was going to let me walk but I'll leave him on the ground where you cannot reach my chest when I have a panic attack I've been there multiple times I've never had an issue before with him being in a card until recently which really is sending me my father's visit going in there to look for stuff
Ollie's is a joke they send a email saying they need copies of drivers license among other stuff they need for security reasons.i send everything and they say they can't accept everything I sent for proof.dont ever get Ollie's credit card.you will regret it.sunbit is trash.horible company.warning don't ever get Ollie's credit card you will regret ever having it.
DO NOT……I repeat DO NOT get a credit card from Ollie’s. We have a new Ollie’s in my home town so I applied for a credit card and was approved. I received my card in the mail and went online to activate it and couldn’t get it to activate so I called customer service and was told it was being reviewed by the fraud department and to wait for an email from Sunbit as to when the review was completed. I then received an email from Sunbit saying they’ve closed my account. I’ve now looked into the reviews and apparently it’s common practice for Sunbit. And yes they did a hard inquiry on my credit report. DON’T WASTE YOUR TIME!!!
On Nov 24, 2025 Ollies sent out an e-mail that stated if you open an Ollies charge, your first purchase with the card you get 20.00 off instead of the usual 10.00 They had a large link that said APPLY TODAY!I APPLIED and made the purchase of 21.40 and they only took off 10.00. When I called they said that the promotion started on Nov 28 and I applied 4 days too early. Their e-mail said APPLY TODAY so I applied on the day I got it and they will not honor it. So I closed my charge and I will not go there ever again. That is a form of bait and switch
McKeesport, PA. I had a terrible experience at Ollie’s Bargain Outlet. When I asked why the restrooms were closed, the manager became extremely rude, loud, and aggressive. Instead of giving a simple explanation, she shouted that it was a corporate decision and then followed me out of the store, yelling and even threatening to call the police. To make matters worse, she refused to give me her name when I asked. As I was leaving the store the manger yelled, "my name is Terry now what are you going to do about it sucker." This behavior was unprofessional, hostile, and completely unacceptable. I will not be returning, and I strongly caution others about the way customers are treated here.
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