Review Time
Firstly I’d like the praise the customer service of Olora.My order was delivered ( through no fault of mine of Oloras ) to the wrong address via loyal mail - who were ZERO help.I contact Olora and they were incredibly kind, and helpful. After accepting my doorbell camera proof that it was absolutely NOT delivered to me, they very quickly got on to the situation and sorted it out for me. I received my order this morning.The product is great and does exactly what they are advertised to do and I am sure I will much more confident when I am at the gym or wearing my gym gear in general.Thank you for you great products, and wonderful customer service. I couldn’t ask for anything more.
Exceptional customer service. I needed a smaller size and Chloe got back to me promptly, arranging a replacement order at no extra charge. The communication has been exceptional and you feel truly valued as a customer, which is rare these days. Would not hesitate to order from Olora again.
Great experience. I bought a pack of six and unfortunately they were to small, I emailed Olora and they responded very quickly and extremely helpful. They offered to send me out a full replacement to ensure a more comfortable fit. This was very much appreciated. My order has been shipped now. The girls I emailed were quick to respond and very easy to deal with. Thank you
Very pleased with the service I have received from Olora, and with the product too. Their underwear is lovely and seems to do exactly what they promised. I’ve only worn one of the thongs from my first order and it was very comfortable but slightly too big for me. I hadn’t properly checked with their sizing chart before ordering. But I have checked now and ordered a size down so hopefully that will fit better. I didn’t return the original order because I’m sure I’ll still wear the pants. I’m extremely impressed by the fantastic customer service offered by this company: they answer questions quickly and obviously read what you’ve asked about because every reply feels personal. Highly recommend Olora.
The customer service I received from Olora was truly exceptional. When I didn't receive an email confirmation, their team replied promptly, found my order, and even expedited the shipping. Later, when a style didn't fit, they quickly arranged to send me a new one for free. The team was consistently polite and empathetic throughout my interactions, making me feel heard and valued as a customer. This company clearly goes above and beyond, and I can't recommend them highly enough.
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