oloraofficial.com

4.7
4.7 Based on 81 reviews

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Average Rating

4.7

/
5

81 Reviews

5 Star
85%
4 Star
9%
3 Star
1%
2 Star
0%
1 Star
5%

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Debbie Upton
Fabulous customer service and products

Firstly I’d like the praise the customer service of Olora.My order was delivered ( through no fault of mine of Oloras ) to the wrong address via loyal mail - who were ZERO help.I contact Olora and they were incredibly kind, and helpful. After accepting my doorbell camera proof that it was absolutely NOT delivered to me, they very quickly got on to the situation and sorted it out for me. I received my order this morning.The product is great and does exactly what they are advertised to do and I am sure I will much more confident when I am at the gym or wearing my gym gear in general.Thank you for you great products, and wonderful customer service. I couldn’t ask for anything more.

5
Date of experience: Oct 03, 2025
Prisila Rodriguez
Great prices with helpful costumer…

Great prices with helpful costumer services.

4
Date of experience: Oct 02, 2025
Monica Wharton
Excellent customer service and great…

Excellent customer service and great products!

5
Date of experience: Oct 01, 2025
Lindsay
Exceptional customer service

Exceptional customer service. I needed a smaller size and Chloe got back to me promptly, arranging a replacement order at no extra charge. The communication has been exceptional and you feel truly valued as a customer, which is rare these days. Would not hesitate to order from Olora again.

5
Date of experience: Oct 01, 2025
Caitlin
Great experience

Great experience. I bought a pack of six and unfortunately they were to small, I emailed Olora and they responded very quickly and extremely helpful. They offered to send me out a full replacement to ensure a more comfortable fit. This was very much appreciated. My order has been shipped now. The girls I emailed were quick to respond and very easy to deal with. Thank you

5
Date of experience: Oct 01, 2025
Sarah Blewden
Great customer service

Great customer service - processed a replacement order for me quickly with no questions asked as I mistakenly ordered the wrong thing!

5
Date of experience: Sep 29, 2025
Livvy Calton
Great customer support

Really helpful when I was a wally and put the wrong delivery address. Thank you Chloe!!

5
Date of experience: Sep 29, 2025
Tori Posadas
Top tier service!

Emily with the customer service team was absolutely wonderful to work with. She was more than accommodating while handling my issue. The product is very well made, great quality and service. I am looking forward to to my next purchase.

5
Date of experience: Sep 28, 2025
Susan Dearness
Great Company, Great Product

Very pleased with the service I have received from Olora, and with the product too. Their underwear is lovely and seems to do exactly what they promised. I’ve only worn one of the thongs from my first order and it was very comfortable but slightly too big for me. I hadn’t properly checked with their sizing chart before ordering. But I have checked now and ordered a size down so hopefully that will fit better. I didn’t return the original order because I’m sure I’ll still wear the pants. I’m extremely impressed by the fantastic customer service offered by this company: they answer questions quickly and obviously read what you’ve asked about because every reply feels personal. Highly recommend Olora.

5
Date of experience: Sep 27, 2025
Jessica Scavuzzo
A Truly Exceptional Company

The customer service I received from Olora was truly exceptional. When I didn't receive an email confirmation, their team replied promptly, found my order, and even expedited the shipping. Later, when a style didn't fit, they quickly arranged to send me a new one for free. The team was consistently polite and empathetic throughout my interactions, making me feel heard and valued as a customer. This company clearly goes above and beyond, and I can't recommend them highly enough.

5
Date of experience: Sep 24, 2025

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