Review Time
The customer service is excellent with this company. I ordered the wrong size and emailed them straight away, they got back very quickly and are sending out my orginal size at no extra charge, I would highly recommend this company, the best to deal with
Olora is an absolutely amazing company! 🤩 I just received my first purchase, and the product quality is exactly as described. Very comfortable and sweat-proof underwear. I ordered a size too small because someone in their reviews mentioned thongs run a bit bigger, so I thought I'd size down, but nope, they are true to size! Their customer service is absolutely 💯👌, replying within minutes, even on weekends. I will definitely use them in the future to buy more products! 🛍️✨
New customer and I’m super impressed. My order was a bit delayed, but I received numerous personal updates about it. When the thongs came, they were of obvious good quality. Good weight to the fabric and very seamless. I realized though that I had ordered the wrong size (which was entirely my own fault - or maybe wishful thinking on my part!). Customer service worked with me immediately and without question to exchange them - frankly I was expecting a run around and got absolutely the opposite. Thanks!
Super quick to reply to me when I ordered to wrong address and amended this immediately. I then also realised I had ordered the wrong style and when asked how to return they kindly allowed me to keep them as a gesture of good will and are sending out the correct item.Very good customer service
Had fit issues and I was treated so well in order to get items returned and replaced. Customer service is excellent, so appreciated after dealing with the “usual” elsewhere. Tried to return a bra to Soma recently and was treated like a criminal😂😂This design is great, don’t have to get rid of some of my revealing leggings or worry about leaving sweat marks at the gym. Thank you so much.
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