Name: onlinecyclinggear.com
Telephone: +18334488511
Rating: 4.2

Ada Lewis Guest

Order placed but no updates received

I placed an order on December 3rd and was notified it was completed and shipped on the 10th. Now it’s the 24th, and I still haven’t received any tracking updates. The status has been stuck on "shipment information received" since December 10th, with no communication from the service team. They mentioned that "standard shipping typically takes 6–11 business days," but we are far past that timeframe. This has been a huge disappointment, especially for what was meant to be a special gift. The platform feels unreliable.

Date of experience: Dec 25, 2025

Thaddeus Guest

3 months ago

Took my money but didn't deliver anything

I placed an order on December 3rd and was told it was complete and shipped on the 10th, but now it's the 24th and I haven’t received any tracking updates. It has been stuck on "shipment information received" since December 10th with no word from the service team. They claim that "standard shipping typically takes 6–11 business days," but we are well past that window. This has been a huge letdown for what was supposed to be a special gift for my wife. The platform seems dubious.

Date of experience: Dec 03, 2025

Minet1884 Guest

4 months ago

Extremely disappointed with shipping

I am extremely disappointed with the shipping. It has been nearly two weeks and my order has yet to be shipped, with no indication of when it might arrive.

Date of experience: Oct 18, 2025

TheFox_One Guest

6 months ago

Ordered cycling shorts but size is wrong

I ordered a pair of cycling shorts that turned out to be too big. I have left multiple voicemails and sent several emails, but no one has responded.

Date of experience: Aug 26, 2025

Humphrey Patterson Guest

7 months ago

Promised dispatch in 2-5 days

They stated my order would be dispatched in 2-5 days. Ten days later, it still hasn't been shipped. This is not a reliable shop, unfortunately. I wish I had read the reviews beforehand. Avoid this service!

Date of experience: Jul 07, 2025

Shane Kelly Guest

8 months ago

In transit for nearly 30 days

My order has been in transit for almost 30 days and still hasn't arrived. I should have spent a bit more and purchased from a local seller.

Date of experience: Jun 10, 2025

nessyne72 Guest

9 months ago

Should have heeded the warnings

What can I say? I should have read the reviews. My order was late, the size was incorrect, and they are not providing a return method. To top it off, they are only offering 80% of the cost back.

Date of experience: May 31, 2025

Effie Kelly Guest

11 months ago

Avoid this seller

My order arrived very late, the jerseys were the wrong size, and the quality was poor. There is zero customer support and no accountability for their products. They seem to just drop ship low-quality items and act as if they are a legitimate business.