onlocationexp.com

3.9
3.9 Based on 200 reviews

...

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Average Rating

3.9

/
5

200 Reviews

5 Star
62%
4 Star
10%
3 Star
5%
2 Star
4%
1 Star
18%

Filtered Reviews

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Review Time

Georgene B.
Very profesional

Very professional and helped with getting our packages set up for Mania

5
Date of experience: Jan 08, 2025
Scarlett W.
Do not buy on location

Do not ever deal with onlocation. they will sound awesome. promise the best and are the worst at responding. I bought my Super bowl tickets Jan 7 and stilldo not have them to sell. DO NOT DEAL WITH THEM

1
Date of experience: Jan 07, 2025
Claire Fisher
Tailoring trip to integrate with pre-Open travel plans and self planned travel post NZ trip.

You listened to my requests for arrangements, communications, and upgrades.

5
Date of experience: Jan 06, 2025
Benjamin Powell
Good communication and always picked up…

Good communication and always picked up the phone.

5
Date of experience: Jan 04, 2025
Aviva M.
So far my experience with customer…

So far my experience with customer services has been a positive one. Everything has been fairly seamless. The big test will be once I've gone my trip.

5
Date of experience: Jan 02, 2025
Dr_Praline_43
Rose Bowl Game & Arroyo Club

Purchased tickets and Arroyo Club access for Rose Bowl game. So easy to purchase, great seats in the stadium and really fun atmosphere and good food at Arroyo Club. We each received 2 drink tickets and the drink options were very good. When worried about receiving our Arroyo Club passes, because they are delivered via Fed Ex, I called customer service and received a live person who was super helpful. The passes were sent overnight and arrived when promised. The game tickets were easy to transfer tickets through Ticketmaster. Great experience through and through! Our second year in a row purchasing through On Location and I'll likely purchase in the future, too.

5
Date of experience: Jan 01, 2025
EdMinHo
Horrible

Horrible. I bought 4 tickets and I got to the gate and they told me they were used. I called customer service and no answer. I also sent an email be no response. I came all the way from Portland OR to watch this game with my family.

1
Date of experience: Jan 01, 2025
Clementine Butler
Zory is fantastic

Zory is fantastic - my purchase was so easy and he is so helpful. I like the packages that are offered.

5
Date of experience: Dec 30, 2024
Xenos_1584
very helpful during the whole process…

very helpful during the whole process of finding and defining the right product for me and for the payment .

5
Date of experience: Dec 27, 2024
Dallas Adams
Ian Tasso is wonderful

Ian Tasso is wonderful. The reason to return year after year.

5
Date of experience: Dec 26, 2024

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