onlocationexp.com

3.9
3.9 Based on 200 reviews

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Average Rating

3.9

/
5

200 Reviews

5 Star
62%
4 Star
10%
3 Star
5%
2 Star
4%
1 Star
18%

Filtered Reviews

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Review Time

Elijah Barnes
Amazing Experience

My experience was better than i imagined. The hotel and shuttle were great. The hospitality at the stadium was a great place to hang out and meet new people.

5
Date of experience: Mar 10, 2025
Terrible pricing. Bad experience.

The price I paid for my seats seemed to be inconsistent with what the package was suppose to offer. The information I received months in advance stated that for the price I paid, I should have had 100-200 level seating but what I got was 600 level seating. Also, the interactive map does not give an accurate view of what the seating is like, at all. When I look at the interactive map, it seems as if I would have a much better view of the field, when in actuality it's much worse. This informed my decision to purchase at the price I did. Additionally, the space of the seating was very cramped. I was uncomfortable the entire time. I feel like the seating and the package was not representative of what I should have been provided. I could have gotten the same level seats on game-day for $3-$4000 cheaper. I would never have paid $8500 for seats when I could have paid $2500-$3000 and saw the action from the same space. My first Super Bowl and I was totally disappointed.

1
Date of experience: Feb 11, 2025
Hale
Superbowl 59

I booked game tickets including hospitality and hotel through On Location for Super Bowl 59. The whole experience was spot on. Great comms, support and a variety of packages on offer. Paul Sejnoha was a great help guiding on options to best suit what we’re looking for. If you’re looking for a premium experience then On Location are well placed to give it.

5
Date of experience: Feb 09, 2025
Ursula Scott
It’s an extremely professional

It’s an extremely professional, courteous and personal service experience for me, wherein any and all queries are satisfactorily answered.

5
Date of experience: Feb 09, 2025
TM59
On Location- a reliable option

Great to be able to get secure, reliable tickets.Hospitality venue adjacent to the stadium was good though the sound system could have been better and have more coverage to be able to listen clearly to the legends in discussion.

4
Date of experience: Feb 09, 2025
Xenos_1560
HOTEL PACKAGED A RIP OFF

The ticket package was good. Good entertainment. The hospitality hotel transportation package was horrible. The Hotel package with no transportation the rooms i wouldn’t have let my dog stay in. HORRIBLE. No transportation at all! Rooms were disgusting. I was out up in the worst room and paid $15k I bought a mattress to accommodate my son cause the room was so small. What you charged is criminal and the front desk said talk to who you booked it with. If that was the last hotel fine but don’t charge 8 times what you pay just to make money. The best was we have to walk to the Mcnabb party. COMPLETE AND CRIMINAL MONEY GRAB BY ONLOCATION

1
Date of experience: Feb 09, 2025
XxFrezer97xX86
Awesome

I got .. what I paid for.

5
Date of experience: Feb 09, 2025
Harold Carter
Great service from representative…

Great service from representative before and after purchasing tickets/package.

5
Date of experience: Feb 09, 2025
Gerald Reed
Best customer service

Your customer service. Always available and helpful.

5
Date of experience: Feb 09, 2025
Kaylee Anderson
Everything went just like advertised

Everything went just like advertised. Well planned, good communication, not a single problem. Peace of mind that our money was securely expended for such an expensive event

5
Date of experience: Feb 09, 2025

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