Review Time
Had tickets that did work in checking into dinner, speakers and game ticket both days. We held up in the lines until last ones to get problem solved. Andrea that checked us in knew we were frustrated and stayed with us until got problem solved. Also couple next our seats had same problem. You thought had computer in checkout line solve these problems. Went though at least 12 solved the problem. Finally look at database finally saw we had tickets. I donot understand why got separate tickets for seating and presentation. Never have done this in any other events pass years. More confusion !Last day almost front line ended up at the last. Presentation half done. We did fine a table opposite end of the room and could hear very well.
Had a great call with Grace Cull. We discussed my concerns regarding upcoming fanatics fest but was also able to take care of other concerns (billing, issues with receiving marketing emails). A lot was accomplished and I really appreciated all the work.
This was my 7th vball final four. The pre-game food & drink was decent and meeting Olympic volleyball player Haleigh Washington and coach Karch Karaly was wonderful. My main issue is given how finals are 3 days after semis, we should not be forced to buy both semis & finals (used to be able to choose semis or finals or both). Then have to deal with selling finals ticket or committing to hotel & travel from Wed-Monday—not great value!!
It was nice to be able to enter the arena before the general public. The food, while not as good as last year was still good. I also enjoyed listening to the athletes/coaches they interviewed during the event. It would have been nice if the location for the OnLocation event would have been located in the arena a little closer to the seats that accompanied my OnLocation purchase.
We kinda liked the lanyard and badge option rather than the wrist bands. It took so long to get checked in. You sent coupons by fed ex. Seems like that could have been sent as a QR code instead. There was a lot of confusion as to the difference between the Fan Experience and the VIP Experience. Our exp in Tampa seemed to be more exclusive than KY. There was so many more in KY. Speakers were good. I kinda agree with guest......we were there for Women's vball not an update for the Men's league. Food was average. Last year there were actual drinks not just wine or beer. We also had access during vball with snacks etc provided instead of going to concessions Again maybe the VIP had those????
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