Review Time
I think OnLocation possesses all the right "ins" as well as the experience and technical know-how to make these sorts of things go without a hitch. However, they are dangerously lackadaisical, slow to respond and/or even unresponsive altogether when issues and time-sensitive glitches need attention. post OnLocation’s response: wow; THAT response really helps put my mind at ease - not. your apathetic reply amplifies your initial apathy when you horsed me around back in January when i had issues you guys chose to ignore. you offered no assistance, no solution(s), no compensation, not even apologies. sit up and listen to your Customers or you will continue to lose them.
Terrible communication. We paid a premium for this tailgate super bowl experience and could not locate the hospitality tent venue. Due to Superbowl security, normal routes were blocked off. We asked so many NFL staff members how to get to the Santa Clara Convention center and no one even knew what we were talking about. We wasted so much time. We weren't the only ones, there were dozens of other Onlocation customers in the same situation. Plus, there is false advertising. On Location promises that we can meet NFL legends. Legends were there for 15 minutes. Such a SCAM! Save your money. Spend your money on better seats. Don't waste your money on their hospitality tent. RIP OFF!
Everything from the accommodations to the off site events were amazing! Everything was very organized and fun. The staff was very friendly and informative. I will only be choosing on location for all my exclusive sporting events.
I traveled to Australia for the first time with Steve Furgal's Tennis Tours. Besides seeing some amazing tennis, the tour also took us to Sydney and Cairns/Great Barrier Reef. The hotel accommodations were the best of the best and the tour team arranged many cultural and fun events for us to learn more about Australia and its history and wildlife. Highly recommend this tour to anyone who wants a wonderful and luxurious trip to Australia; being a tennis fan is part of the fun too.
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