opensky.com

3.3
3.3 Based on 200 reviews

When over 70,000 independent merchants come together, you get to shop the most eclectic and eye-popping variety of quality goods in the world. We play matchmaker, connecting the merchants selling that perfect something to shoppers looking for something pe...

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Average Rating

3.3

/
5

200 Reviews

5 Star
46%
4 Star
10%
3 Star
5%
2 Star
5%
1 Star
33%

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Review Time

Lisa Patterson
Not bad

Not bad company. But a delivery service could be better.

3
Date of experience: Feb 17, 2022
Wilson Long
DO NOT BUY CLOTHING ITEMS FROM THIS SITE

I have bought numerous household items from OpenSky that were great quality so I naively placed a large order for various clothing items..... what a HUGE mistake!! Firstly, it took 7 weeks for them to arrive one by one (although some of my order is STILL NOT HERE...), but much worse is the APPALLING quality. Absolutely terrible workmanship (I hesitate to even use that word in this context), cheap fabric, bad sizing and the items looked nothing like their pictures. (Some of them were a different pattern altogether!) Unlike Ebay, I had zero assistance from OpenSky "Customer Care" when asking for a refund (and providing photographic proof) .... I have absolutely no recourse, other than to pay the costs for customs and shipping it all back to China (!) and requesting a refund from the original sellers. If I had known the items would be manufactured and shipped from China, I would never have placed the order in the first place.So BUYERS BEWARE!Stay far away from OpenSky when looking for clothing!

1
Date of experience: Mar 31, 2021
Lottie B.
I just bought 2 pair of overalls and a…

I just bought 2 pair of overalls and a top they sent me 1 pair of overalls and now my order is nowhere to be found, checked wheres my order and it appears as if I didnt order anything. Cant get help.I have not received my 2nd pair of overalls yet but am working with someone to get them. Please know what your talking about before you reply. Thank you.

1
Date of experience: Mar 26, 2021
One of the absolutely best companies I…

One of the absolutely best companies I have ever purchased from. My purchase was destroyed by severe weather nine days after it was erected.From first contact, and every single step of the way after that, they went above and beyond what was normally called for. The professional customer service I received was second to none. I am an extremely satisfied customer and would definitely recommend this company.

5
Date of experience: Jan 21, 2021
cheminee3566
I bought a pretty pair of “18 k plated…

UpdateThe company just recently offered to let me return the earrings. I will update again when this works out. They did not acknowledge the poor quality or untruthful advertising.I bought a pretty pair of “18 k plated white gold hyper allergenic earrings suitable for a lifetime of wear.” They did not last one day. The posts discolored and the ears were swollen and irritated. Customer service replied quickly, stating that since the earrings had been worn they could not be replaced or returned. They did not bother to defend the quality of the earrings. Waste of money. The title and description:Double French Lock Hoop Earring in 18K White Gold Plated - PQUOMUEMaterial: 18K White Gold PlatedWeight (grams): 3.40Included with White Gift Box.Hypoallergenic Jewelry.Safe on Skin.Comfort Fit Jewelry.High Quality and Durable to last a lifetimeCould not attach picture of posts.Also, no box was included. The write up was not truthful.

1
Date of experience: Dec 31, 2020
My order was shorted.

I ordered and paid for three matching pairs of earrings from Open Sky. The supplier (BeverlyHillsSilver.com) only sent ONE pair. I contacted opensky regarding my order being shorted. In fairness their customer service was responsive and said they would follow it up. They then came back to me saying that this company could not provide the other two pairs that had been ordered. Blue Sky was going to refund the difference. I had ordered three of the same because they were for three sisters, so one pair really did me no good. What was infuriating is that two days later I see the exact same pair of earrings still on the website for sale from the exact same supplier who had stated they could not provide the other two pair. Very aggrevating!

2
Date of experience: Oct 30, 2020
Lorna Parker
Still waiting on an order I placed 10…

Still waiting on an order I placed 10 days ago. It allegedly shipped from California 9 days ago, and had an expected delivery date of 3 days ago. Will I ever receive my order?

1
Date of experience: Oct 29, 2020
Fablox92
Order never came and is stuck in…

Order never came and is stuck in "processing". Customer service is non-existent and does not respond to emails. Should've known better with a sketchy looking website where a "Sale ends in 9 years 8 months 14 days". Not suggesting that it's a scam, but certainly is a poorly run operation.

1
Date of experience: Sep 24, 2020
Joy Hughes
Item pictured is not what was received

I ordered pants, they came relatively quickly but they were nothing like what was pictured. I finally got a return label but they tried to tell me that the pictures I sent match the item shown which was genuinely appalling.

1
Date of experience: Sep 08, 2020
Carlene Lewis
Great quality and great price!

I am so pleased with our new rug! I didn’t really know how the quality would be with how great the price is. Great quality, great price and delivered faster than originally predicted.

5
Date of experience: Aug 21, 2020

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Business Details

  • When over 70,000 independent merchants come together, you get to shop the most eclectic and eye-popping variety of quality goods in the world. We play matchmaker, connecting the merchants selling that perfect something to shoppers looking for something perfect.

  • email https://www.opensky.com/content/contact-us
  • language https://opensky.com

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