Review Time
I've ordered a dress and after paying for it they've informed me that is no longer on stock. I still haven't received a refund for it and it's impossible to contact them, customer service is non-existentLE: Took a bit of time but I managed to discuss with them and in the end they gave me a refund.
I've ordered a dress and after paying for it they've informed me that is no longer on stock. I still haven't received a refund for it and it's impossible to contact them, customer service is non-existentLE: Took a bit of time but I managed to discuss with them and in the end they gave me a refund.
Have filled up form to know about delivery of my products but until now no reply. I also asked for a change of email for the update since I have some issues with my FB email used for my current orders but still no response. On website, they say Belgium is 1-2 days, I ordered on 10th June, I would understand if there are delays but atleast let us, the customers know please.* update as of today 17 June I have received an email from Otrium and alas have used the new email I gave them through the form. I have yet to receive my orders but atleast they have responded to my inquiry and will wait until their delivery problems are resolved (hopefully soon)… I will not change my rating yet but maybe & I am hoping to change it into a positive note the soonest.22 June 2022I am not delayed with changing my rating. True to their word I was refunded the whole amount of my order as some of my items were out of stock already. The response I got from Otrium were delayed but they did announced problems with such on their website. A plus in service although delayed is that they offer 15% discount due to circumstances above mentioned. On the whole I am still pleased with the service and will surely order again. I am giving it a 4 ⭐️ now and hopefully give the last 1 soon.
Have filled up form to know about delivery of my products but until now no reply. I also asked for a change of email for the update since I have some issues with my FB email used for my current orders but still no response. On website, they say Belgium is 1-2 days, I ordered on 10th June, I would understand if there are delays but atleast let us, the customers know please.* update as of today 17 June I have received an email from Otrium and alas have used the new email I gave them through the form. I have yet to receive my orders but atleast they have responded to my inquiry and will wait until their delivery problems are resolved (hopefully soon)… I will not change my rating yet but maybe & I am hoping to change it into a positive note the soonest.22 June 2022I am not delayed with changing my rating. True to their word I was refunded the whole amount of my order as some of my items were out of stock already. The response I got from Otrium were delayed but they did announced problems with such on their website. A plus in service although delayed is that they offer 15% discount due to circumstances above mentioned. On the whole I am still pleased with the service and will surely order again. I am giving it a 4 ⭐️ now and hopefully give the last 1 soon.
This site offers great brands selection with perfect deals. I ordered for my stylist course several pieces and happy about it. Delivery was within couple of days. Return (if needed) is easy. Price quality combination is the best!
This site offers great brands selection with perfect deals. I ordered for my stylist course several pieces and happy about it. Delivery was within couple of days. Return (if needed) is easy. Price quality combination is the best!
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